OrderApplication.cs 171 KB

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  1. using DotNetCore.CAP;
  2. using Hotline.Application.Quality;
  3. using Hotline.Caching.Interfaces;
  4. using Hotline.File;
  5. using Hotline.FlowEngine.Workflows;
  6. using Hotline.Orders;
  7. using Hotline.Repository.SqlSugar.Extensions;
  8. using Hotline.Repository.SqlSugar.Ts;
  9. using Hotline.Settings.TimeLimits;
  10. using Hotline.Share.Dtos;
  11. using Hotline.Share.Dtos.DataSharing.PusherHotlineDto;
  12. using Hotline.Share.Dtos.File;
  13. using Hotline.Share.Dtos.FlowEngine;
  14. using Hotline.Share.Dtos.FlowEngine.Workflow;
  15. using Hotline.Share.Dtos.Order;
  16. using Hotline.Share.Dtos.Settings;
  17. using Hotline.Share.Enums.Order;
  18. using Hotline.Share.Enums.Quality;
  19. using Hotline.Share.Enums.Settings;
  20. using Hotline.Share.Requests;
  21. using Hotline.Tools;
  22. using MapsterMapper;
  23. using Microsoft.AspNetCore.Mvc.Formatters;
  24. using Microsoft.EntityFrameworkCore.Metadata.Internal;
  25. using Novacode;
  26. using SqlSugar;
  27. using System.Data;
  28. using System.Dynamic;
  29. using Hotline.Settings;
  30. using XF.Domain.Authentications;
  31. using XF.Domain.Constants;
  32. using XF.Domain.Dependency;
  33. using XF.Domain.Exceptions;
  34. using XF.Domain.Repository;
  35. using Hotline.Repository.SqlSugar.System;
  36. using Microsoft.AspNetCore.Mvc;
  37. using Hotline.Share.Dtos.Bi;
  38. using System.Net;
  39. using PanGu;
  40. using Hotline.Users;
  41. using PanGu.Match;
  42. using Hotline.Settings.Hotspots;
  43. using Hotline.Share.Enums.FlowEngine;
  44. using Hotline.Authentications;
  45. using Hotline.Repository.SqlSugar;
  46. using MediatR;
  47. using Hotline.Share.Mq;
  48. using JiebaNet.Segmenter;
  49. using Microsoft.AspNetCore.Http;
  50. using WordInfo = PanGu.WordInfo;
  51. using Hotline.Schedulings;
  52. using NPOI.SS.Formula.Functions;
  53. using XF.Domain.Entities;
  54. using Hotline.Settings.TimeLimitDomain;
  55. using Hotline.FlowEngine.WorkflowModules;
  56. using Hotline.SeedData;
  57. using Hotline.Share.Enums.Push;
  58. using Hotline.Push.Notifies;
  59. using Hotline.Configurations;
  60. using Microsoft.Extensions.Options;
  61. using Mapster;
  62. using Hotline.Share.Dtos.Push;
  63. using Mapster;
  64. using Hotline.Share.Tools;
  65. using Hotline.EventBus;
  66. using Hotline.Orders.Notifications;
  67. using Hotline.OrderTranspond;
  68. using XF.Utility.EnumExtensions;
  69. using Newtonsoft.Json;
  70. using static NPOI.SS.Format.CellNumberFormatter;
  71. using System.Linq;
  72. using System.Linq.Dynamic.Core;
  73. namespace Hotline.Application.Orders;
  74. public class OrderApplication : IOrderApplication, IScopeDependency
  75. {
  76. private readonly IMediator _mediator;
  77. private readonly IRepository<TranspondCityRawData> _transpondCityRawDataRepository;
  78. private readonly Publisher _publisher;
  79. private readonly ISessionContextProvider _sessionContextProvider;
  80. private readonly ISystemDicDataCacheManager _sysDicDataCacheManager;
  81. private readonly IOptionsSnapshot<AppConfiguration> _appOptions;
  82. private readonly IRepository<OrderVisitDetail> _orderVisitedDetailRepository;
  83. private readonly IOrderDomainService _orderDomainService;
  84. private readonly IWorkflowDomainService _workflowDomainService;
  85. private readonly ISessionContext _sessionContext;
  86. private readonly IOrderRepository _orderRepository;
  87. //private readonly ITimeLimitDomainService _timeLimitDomainService;
  88. private readonly IMapper _mapper;
  89. private readonly ISystemSettingCacheManager _systemSettingCacheManager;
  90. private readonly IRepository<OrderWord> _orderWrodRepository;
  91. private readonly IRepositoryTextSearch<OrderTs> _repositoryts;
  92. private readonly IFileRepository _fileRepository;
  93. private readonly IRepository<OrderVisit> _orderVisitRepository;
  94. private readonly IRepository<OrderVisitDetail> _orderVisitDetailRepository;
  95. private readonly IQualityApplication _qualityApplication;
  96. private readonly ICapPublisher _capPublisher;
  97. private readonly IRepository<SystemOrganize> _systemOrganizeRepository;
  98. private readonly IRepository<WorkflowCountersign> _workflowCountersignRepository;
  99. private readonly IRepository<OrderSpecialDetail> _orderSpecialDetailRepository;
  100. private readonly IRepository<SystemArea> _systemAreaRepository;
  101. private readonly IRepository<Hotspot> _hotspotRepository;
  102. private readonly IRepository<WorkflowStep> _workflowStepRepository;
  103. private readonly IRepository<WorkflowTrace> _workflowTraceRepository;
  104. private readonly IRepository<SystemDicData> _systemDicDataRepository;
  105. private readonly IRepository<OrderPublish> _orderPublishRepository;
  106. private readonly IOrderScreenRepository _orderScreenRepository;
  107. private readonly IRepository<OrderSendBackAudit> _orderSendBackAuditRepository;
  108. private readonly ICalcExpireTime _expireTime;
  109. private readonly IRepository<OrderObserve> _orderObserveRepository;
  110. private readonly IOrderTerminateRepository _orderTerminateRepository;
  111. private readonly IRepository<OrderPublishHistory> _orderPublishHistoryRepository;
  112. public OrderApplication(
  113. IOrderDomainService orderDomainService,
  114. IOrderRepository orderRepository,
  115. IWorkflowDomainService workflowDomainService,
  116. //ITimeLimitDomainService timeLimitDomainService,
  117. ISystemSettingCacheManager systemSettingCacheManager,
  118. IMapper mapper,
  119. IRepository<OrderWord> orderWrodRepository,
  120. IRepositoryTextSearch<OrderTs> repositoryts,
  121. IFileRepository fileRepository,
  122. ISessionContext sessionContext,
  123. IRepository<OrderVisit> orderVisitRepository,
  124. IRepository<OrderVisitDetail> orderVisitDetailRepository,
  125. IQualityApplication qualityApplication,
  126. ICapPublisher capPublisher,
  127. IRepository<SystemOrganize> systemOrganizeRepository,
  128. IRepository<WorkflowCountersign> workflowCountersignRepository,
  129. IRepository<OrderSpecialDetail> orderSpecialDetailRepository,
  130. IRepository<SystemArea> systemAreaRepository,
  131. IRepository<Hotspot> hotspotRepository,
  132. IRepository<WorkflowStep> workflowStepRepository,
  133. IRepository<SystemDicData> systemDicDataRepository,
  134. IRepository<WorkflowTrace> workflowTraceRepository,
  135. IRepository<OrderPublish> orderPublishRepository,
  136. IOrderScreenRepository orderScreenRepository,
  137. IRepository<OrderSendBackAudit> orderSendBackAuditRepository,
  138. ICalcExpireTime expireTime,
  139. IMediator mediator,
  140. IRepository<OrderVisitDetail> orderVisitedDetailRepository,
  141. IOptionsSnapshot<AppConfiguration> appOptions,
  142. ISystemDicDataCacheManager sysDicDataCacheManager,
  143. Publisher publisher,
  144. ISessionContextProvider sessionContextProvider,
  145. IRepository<TranspondCityRawData> transpondCityRawDataRepository,
  146. IRepository<OrderObserve> orderObserveRepository,
  147. IOrderTerminateRepository orderTerminateRepository,
  148. IRepository<OrderPublishHistory> orderPublishHistoryRepository)
  149. {
  150. _orderDomainService = orderDomainService;
  151. _workflowDomainService = workflowDomainService;
  152. _orderRepository = orderRepository;
  153. //_timeLimitDomainService = timeLimitDomainService;
  154. _mapper = mapper;
  155. _systemSettingCacheManager = systemSettingCacheManager;
  156. _orderWrodRepository = orderWrodRepository;
  157. _repositoryts = repositoryts;
  158. _fileRepository = fileRepository;
  159. _orderVisitRepository = orderVisitRepository;
  160. _orderVisitDetailRepository = orderVisitDetailRepository;
  161. _qualityApplication = qualityApplication;
  162. _capPublisher = capPublisher;
  163. _systemOrganizeRepository = systemOrganizeRepository;
  164. _workflowCountersignRepository = workflowCountersignRepository;
  165. _orderSpecialDetailRepository = orderSpecialDetailRepository;
  166. _systemAreaRepository = systemAreaRepository;
  167. _hotspotRepository = hotspotRepository;
  168. _workflowStepRepository = workflowStepRepository;
  169. _systemDicDataRepository = systemDicDataRepository;
  170. _workflowTraceRepository = workflowTraceRepository;
  171. _orderScreenRepository = orderScreenRepository;
  172. _orderPublishRepository = orderPublishRepository;
  173. _orderSendBackAuditRepository = orderSendBackAuditRepository;
  174. _expireTime = expireTime;
  175. _mediator = mediator;
  176. _orderVisitedDetailRepository = orderVisitedDetailRepository;
  177. _appOptions = appOptions;
  178. _sysDicDataCacheManager = sysDicDataCacheManager;
  179. _publisher = publisher;
  180. _sessionContextProvider = sessionContextProvider;
  181. _transpondCityRawDataRepository = transpondCityRawDataRepository;
  182. _orderObserveRepository = orderObserveRepository;
  183. _orderTerminateRepository = orderTerminateRepository;
  184. _orderPublishHistoryRepository = orderPublishHistoryRepository;
  185. _sessionContext = sessionContext;
  186. }
  187. /// <summary>
  188. /// 更新工单办理期满时间(延期调用,其他不调用)
  189. /// 1.更新工单 2.更新流程 3.推送省平台
  190. /// </summary>
  191. /// <returns></returns>
  192. public async Task DelayOrderExpiredTimeAsync(string orderId, int timeCount, ETimeType timeType, bool IsProDelay,
  193. CancellationToken cancellationToken)
  194. {
  195. var order = await _orderDomainService.GetOrderAsync(orderId, cancellationToken: cancellationToken);
  196. var expiredTimeBase = DateTime.Now;
  197. if (_appOptions.Value.IsZiGong)
  198. {
  199. expiredTimeBase = order.ExpiredTime.Value;
  200. }
  201. var expiredTimeConfig =
  202. // _timeLimitDomainService.CalcEndTime(DateTime.Now, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  203. await _expireTime.CalcEndTime(expiredTimeBase, new TimeConfig(timeCount, timeType), order.AcceptTypeCode);
  204. order.TimeLimit = expiredTimeConfig.TimeText;
  205. order.TimeLimitCount = expiredTimeConfig.Count;
  206. order.TimeLimitUnit = expiredTimeConfig.TimeType;
  207. order.ExpiredTime = expiredTimeConfig.ExpiredTime;
  208. order.NearlyExpiredTime = expiredTimeConfig.NearlyExpiredTime;
  209. order.NearlyExpiredTimeOne = expiredTimeConfig.NearlyExpiredTimeOne;
  210. //TODO发送短信即将超期
  211. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  212. if (IsProDelay)
  213. {
  214. order.ExpiredTimeProvince = expiredTimeConfig.ExpiredTime;
  215. }
  216. //if (string.IsNullOrEmpty(order.WorkflowId))
  217. // throw new UserFriendlyException("该工单流程id异常");
  218. //var workflow = await _workflowDomainService.GetWorkflowAsync(order.WorkflowId, cancellationToken: cancellationToken);
  219. //await _workflowDomainService.UpdateExpiredTimeAsync(workflow, expiredTimeConfig.ExpiredTime,
  220. // expiredTimeConfig.TimeText, expiredTimeConfig.Count, expiredTimeConfig.TimeType, expiredTimeConfig.NearlyExpiredTime, cancellationToken);
  221. if (string.IsNullOrEmpty(order.WorkflowId))
  222. throw new UserFriendlyException("该工单流程id异常");
  223. await _workflowDomainService.UpdateUnhandleExpiredTimeAsync(order.WorkflowId, expiredTimeConfig.ExpiredTime, cancellationToken);
  224. await _orderRepository.UpdateAsync(order, cancellationToken);
  225. }
  226. // /// <summary>
  227. // /// 新增工单办理流程记录
  228. // /// </summary>
  229. // public async Task AddOrderTracesAsync(string orderId, ICollection<WorkflowTraceDto> traces, CancellationToken cancellationToken)
  230. // {
  231. // var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  232. // if (order is null)
  233. // throw new UserFriendlyException("工单不存在");
  234. // if (string.IsNullOrEmpty(order.WorkflowId))
  235. // throw new UserFriendlyException("工单未开启流程");
  236. // await _workflowDomainService.AddTracesAsync(order.WorkflowId, _mapper.Map<List<WorkflowTrace>>(traces),
  237. // cancellationToken);
  238. // }
  239. /// <summary>
  240. /// 撤销工单
  241. /// </summary>
  242. public async Task CancelOrderAsync(string orderId, string opinion, CancellationToken cancellationToken)
  243. {
  244. var order = await _orderRepository.GetAsync(orderId, cancellationToken);
  245. if (order is null)
  246. throw new UserFriendlyException("工单不存在");
  247. if (!string.IsNullOrEmpty(order.WorkflowId))
  248. {
  249. //结束流程
  250. await _workflowDomainService.TerminateAsync(new TerminateDto
  251. {
  252. WorkflowId = order.WorkflowId,
  253. Opinion = opinion
  254. }, cancellationToken);
  255. }
  256. //归档工单
  257. var now = DateTime.Now;
  258. var handleDuration = order.StartTime.HasValue
  259. ? //_timeLimitDomainService.CalcWorkTime(
  260. await _expireTime.CalcWorkTime(
  261. order.StartTime.Value,
  262. now, order.ProcessType is EProcessType.Zhiban)
  263. : 0;
  264. var fileDuration = order.CenterToOrgTime.HasValue
  265. ? // _timeLimitDomainService.CalcWorkTime(
  266. await _expireTime.CalcWorkTime(
  267. order.CenterToOrgTime.Value,
  268. now, order.ProcessType is EProcessType.Zhiban)
  269. : 0;
  270. var allDuration = order.StartTime.HasValue
  271. ?
  272. //_timeLimitDomainService.CalcWorkTime(
  273. await _expireTime.CalcWorkTime(
  274. order.StartTime.Value, now,
  275. order.ProcessType is EProcessType.Zhiban)
  276. : 0;
  277. var creationTimeHandleDurationWorkday = order.ActualHandleTime.HasValue
  278. ?
  279. // _timeLimitDomainService.CalcWorkTime(
  280. await _expireTime.CalcWorkTime(
  281. order.CreationTime, now,
  282. order.ProcessType is EProcessType.Zhiban)
  283. : 0;
  284. var centerToOrgHandleDurationWorkday = order.ActualHandleTime.HasValue && order.CenterToOrgTime.HasValue
  285. ?
  286. // _timeLimitDomainService.CalcWorkTime(
  287. await _expireTime.CalcWorkTime(
  288. order.CenterToOrgTime.Value, now,
  289. order.ProcessType is EProcessType.Zhiban)
  290. : 0;
  291. creationTimeHandleDurationWorkday = creationTimeHandleDurationWorkday <= 0 ? 10 : creationTimeHandleDurationWorkday;
  292. centerToOrgHandleDurationWorkday = centerToOrgHandleDurationWorkday <= 0 ? 10 : centerToOrgHandleDurationWorkday;
  293. order.File(now, handleDuration, fileDuration, allDuration, creationTimeHandleDurationWorkday, centerToOrgHandleDurationWorkday);
  294. await _orderRepository.UpdateAsync(order, cancellationToken);
  295. }
  296. /// <summary>
  297. /// 即将超期列表
  298. /// </summary>
  299. /// <param name="dto"></param>
  300. /// <param name="cancellationToken"></param>
  301. /// <returns></returns>
  302. public ISugarQueryable<Order> GetAboutToExpireAsync(AboutToExpireListDto dto)
  303. {
  304. //var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  305. //var value = setting?.SettingValue[0];
  306. //value = string.IsNullOrEmpty(value) ? "0" : value;
  307. //DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  308. //stTime = _timeLimitDomainService.WorkDay(stTime);
  309. //DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  310. DateTime? dateTime = DateTime.Now;
  311. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  312. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  313. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  314. return _orderRepository.Queryable(canView: !IsCenter).Includes(d => d.OrderDelays)
  315. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  316. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  317. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  318. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  319. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  320. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  321. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  322. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  323. .Any())
  324. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  325. .Where(step => step.ExternalId == d.Id &&
  326. step.Status != EWorkflowStepStatus.Handled &&
  327. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  328. .Any())
  329. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  330. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No.Contains(dto.No!))
  331. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Title.Contains(dto.Title!))
  332. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  333. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  334. //&& stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value
  335. //.Where(d => d.ExpiredTime != null &&
  336. // d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited && stTime >= d.ExpiredTime.Value && stTime2 <= d.ExpiredTime.Value)
  337. .Where(d => d.Status < EOrderStatus.Filed && dateTime > d.NearlyExpiredTime && dateTime < d.ExpiredTime)
  338. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, x => x.No, OrderByType.Asc) //工单编号升序
  339. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, x => x.No, OrderByType.Desc) //工单编号降序
  340. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, x => x.IsProvince, OrderByType.Asc)//是否省工单升序
  341. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, x => x.IsProvince, OrderByType.Desc)//是否省工单降序
  342. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, x => x.CurrentStepName, OrderByType.Asc)//当前节点升序
  343. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, x => x.CurrentStepName, OrderByType.Desc)//当前节点降序
  344. .OrderByIF(dto is { SortField: "delayText", SortRule: 0 }, x => x.OrderDelays.Count, OrderByType.Asc) //是否延期升序
  345. .OrderByIF(dto is { SortField: "delayText", SortRule: 1 }, x => x.OrderDelays.Count, OrderByType.Desc) //是否延期升序
  346. .OrderByIF(dto is { SortField: "statusText", SortRule: 0 }, x => x.Status, OrderByType.Asc) //工单状态升序
  347. .OrderByIF(dto is { SortField: "statusText", SortRule: 1 }, x => x.Status, OrderByType.Desc) //工单状态升序
  348. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  349. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  350. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  351. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc) //期满时间降序
  352. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 0 }, x => x.ActualHandleOrgName, OrderByType.Asc)// 接办部门升序
  353. .OrderByIF(dto is { SortField: "actualHandleOrgName", SortRule: 1 }, x => x.ActualHandleOrgName, OrderByType.Desc)// 接办部门降序
  354. .OrderByIF(dto is { SortField: "acceptType", SortRule: 0 }, x => x.AcceptTypeCode, OrderByType.Asc) //受理类型升序
  355. .OrderByIF(dto is { SortField: "acceptType", SortRule: 1 }, x => x.AcceptTypeCode, OrderByType.Desc) //受理类型降序
  356. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 0 }, x => x.CounterSignType, OrderByType.Asc) //是否会签升序
  357. .OrderByIF(dto is { SortField: "counterSignTypeText", SortRule: 1 }, x => x.CounterSignType, OrderByType.Desc) //是否会签降序
  358. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 0 }, x => x.OrgLevelOneName, OrderByType.Asc) //一级部门升序
  359. .OrderByIF(dto is { SortField: "orgLevelOneName", SortRule: 1 }, x => x.OrgLevelOneName, OrderByType.Desc)//一级部门降序
  360. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 0 }, x => x.HotspotId, OrderByType.Asc) //热点升序
  361. .OrderByIF(dto is { SortField: "hotspotName", SortRule: 1 }, x => x.HotspotId, OrderByType.Desc) //热点降序
  362. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 0 }, x => x.AcceptorName, OrderByType.Asc)// 受理人升序
  363. .OrderByIF(dto is { SortField: "acceptorName", SortRule: 1 }, x => x.AcceptorName, OrderByType.Desc);// 受理人升序
  364. }
  365. // /// <summary>
  366. // /// 即将超期节点列表
  367. // /// </summary>
  368. // /// <param name="dto"></param>
  369. // /// <param name="cancellationToken"></param>
  370. // /// <returns></returns>
  371. //public async Task<PagedDto<WorkflowOrderDto>> GetAboutToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  372. //{
  373. // var setting = _systemSettingCacheManager.GetSetting(SettingConstants.OrderAboutToExpire);
  374. // var value = setting?.SettingValue[0];
  375. // value = string.IsNullOrEmpty(value) ? "0" : value;
  376. // DateTime stTime = DateTime.Now.AddDays(int.Parse(value));
  377. // stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  378. // DateTime stTime2 = _timeLimitDomainService.WorkDay(DateTime.Now);
  379. // RefAsync<int> total = 0;
  380. // var items = await Db.Queryable<Workflow>()
  381. // .LeftJoin<Order>((x, o) => x.ExternalId == o.Id)
  382. // .Where(x => x.ModuleCode == "OrderHandle")
  383. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  384. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  385. // .Where((x, o) => (int)x.Status < 20 && stTime >= x.ExpiredTime && stTime2 <= x.ExpiredTime)
  386. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  387. // .OrderByDescending(x => x.CreationTime)
  388. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  389. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  390. //}
  391. /// <summary>
  392. /// 已超期列表
  393. /// </summary>
  394. /// <param name="dto"></param>
  395. /// <param name="cancellationToken"></param>
  396. /// <returns></returns>
  397. public ISugarQueryable<Order> GetToExpireAsync(AboutToExpireListDto dto)
  398. {
  399. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  400. DateTime stTime = _expireTime.WorkDay(DateTime.Now).GetAwaiter().GetResult();
  401. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  402. int orgLevel = _sessionContextProvider.SessionContext.OrgLevel;
  403. var orgCode = _sessionContextProvider.SessionContext.OrgId;
  404. return _orderRepository.Queryable(canView: false).Includes(d => d.OrderDelays)
  405. .WhereIF(orgLevel == 3, d => SqlFunc.Subqueryable<WorkflowStep>()
  406. .Where(step => step.ExternalId == d.Id && step.Status != EWorkflowStepStatus.Handled &&
  407. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  408. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  409. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  410. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  411. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  412. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId))))
  413. .Any())
  414. // .WhereIF(orgLevel == 2 || orgLevel == 1, d => d.ActualHandleOrgCode.StartsWith(orgCode))
  415. .WhereIF(orgLevel == 2 || orgLevel == 1, d => SqlFunc.Subqueryable<WorkflowStep>()
  416. .Where(step => step.ExternalId == d.Id &&
  417. step.Status != EWorkflowStepStatus.Handled &&
  418. (!string.IsNullOrEmpty(step.HandlerOrgId) && step.HandlerOrgId.StartsWith(orgCode)))
  419. .Any())
  420. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  421. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!) || d.No.Contains(dto.Keyword!))
  422. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.No.Contains(dto.No))
  423. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.Title.Contains(dto.Title!))
  424. .WhereIF(dto.Delay.HasValue && dto.Delay == 1, d => d.OrderDelays.Any() == true)
  425. .WhereIF(dto.Delay.HasValue && dto.Delay == 2, d => d.OrderDelays.Any() == false)
  426. .Where(d => d.Status < EOrderStatus.Filed)
  427. .Where(d => d.ExpiredTime != null &&
  428. (((d.Status == EOrderStatus.Filed || d.Status == EOrderStatus.Published || d.Status == EOrderStatus.Visited) &&
  429. d.FiledTime >= d.ExpiredTime) ||
  430. ((d.Status != EOrderStatus.Filed && d.Status != EOrderStatus.Published && d.Status != EOrderStatus.Visited) &&
  431. stTime >= d.ExpiredTime.Value)))
  432. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, x => x.StartTime, OrderByType.Asc) //受理时间升序
  433. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, x => x.StartTime, OrderByType.Desc) //受理时间降序
  434. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, x => x.ExpiredTime, OrderByType.Asc) //期满时间升序
  435. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, x => x.ExpiredTime, OrderByType.Desc); //期满时间降序
  436. }
  437. // /// <summary>
  438. // /// 已超期节点列表
  439. // /// </summary>
  440. // /// <param name="dto"></param>
  441. // /// <param name="cancellationToken"></param>
  442. // /// <returns></returns>
  443. // public async Task<PagedDto<WorkflowOrderDto>> GetToExpireNodeAsync(AboutToExpireListDto dto, CancellationToken cancellationToken)
  444. // {
  445. // DateTime stTime = _timeLimitDomainService.WorkDay(DateTime.Now);
  446. //RefAsync<int> total = 0;
  447. //var items= await Db.Queryable<Workflow>()
  448. // .LeftJoin<Order>((x,o)=>x.ExternalId == o.Id)
  449. // .Where(x => x.ModuleCode == "OrderHandle")
  450. // .WhereIF(dto.IsProvince.HasValue, (x, o) => o.IsProvince == dto.IsProvince)
  451. // .WhereIF(!string.IsNullOrEmpty(dto.Keyword), (x, o) => o.Title.Contains(dto.Keyword!) || o.No.Contains(dto.Keyword!))
  452. // .Where((x,o) => (((int)x.Status >= 20 && x.EndTime >= x.ExpiredTime) || ((int)x.Status < 20 && stTime >= x.ExpiredTime)))
  453. // .Select((x, o) => new WorkflowOrder { Order = o }, true)
  454. // .OrderByDescending(x => x.CreationTime)
  455. // .ToPageListAsync(dto.PageIndex, dto.PageSize, total, cancellationToken);
  456. // return new PagedDto<WorkflowOrderDto>(total, _mapper.Map<IReadOnlyList<WorkflowOrderDto>>(items));
  457. // }
  458. /// <summary>
  459. /// 工单关键字分词
  460. /// </summary>
  461. /// <param name="inputStr"></param>
  462. /// <returns></returns>
  463. public async Task OrderParticiple(string inputStr, string orderId, DateTime time, CancellationToken cancellationToken)
  464. {
  465. var seg = new Segment();
  466. ICollection<WordInfo> splitWords = seg.DoSegment(inputStr);
  467. var words = new List<string>();
  468. for (int i = 0;i < splitWords.Count;i++)
  469. {
  470. var word = splitWords.ElementAt(i);
  471. if (word is { WordType: WordType.SimplifiedChinese, Word.Length: > 1 })
  472. words.Add(splitWords.ElementAt(i).Word);
  473. }
  474. if (words.Any())
  475. {
  476. var vector = await _repositoryts.SearchAsync(orderId, cancellationToken);
  477. if (vector != null && vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, words, cancellationToken);
  478. else await _repositoryts.AddVectorAsync(orderId, time, words, cancellationToken);
  479. }
  480. // 结巴分词
  481. //var segmenter = new JiebaSegmenter();
  482. //var segments1 = segmenter.Cut(inputStr, cutAll: true);
  483. //var b = segments1;
  484. //var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("普通标签")).Select(x => x.Tag).ToListAsync(cancellationToken);
  485. //var res = new List<string>();
  486. //if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  487. //var participles = await _orderWrodRepository.Queryable().In(x => x.Tag, res).ToListAsync(cancellationToken);
  488. //if (participles.Any())
  489. //{
  490. // //关键词
  491. // var tags = participles.Select(x => x.Tag).ToList();
  492. // var tagsStr = string.Join(",", tags);
  493. // await _orderRepository.Updateable().SetColumns(x => x.TagNames == tagsStr).Where(x => x.Id == orderId).ExecuteCommandAsync(cancellationToken);
  494. // List<string> synonyms = participles.Select(x => x.Synonym).ToList();
  495. // if (synonyms.Any())
  496. // {
  497. // var synonymsStr = string.Join(",", synonyms);
  498. // synonyms = synonymsStr.Split(",").Distinct().ToList();
  499. // tags.AddRange(synonyms);
  500. // }
  501. // var vector = await _orderRepository.Queryable().Where(x => x.Id == orderId).ToListAsync(cancellationToken);
  502. // if (vector.Any()) await _repositoryts.UpdateVectorAsync(orderId, tags, cancellationToken);
  503. // else await _repositoryts.AddVectorAsync(orderId, DateTime.Now, tags, cancellationToken);
  504. //}
  505. }
  506. public async Task OrderSensitiveParticiple(string inputStr, string orderId, CancellationToken cancellationToken)
  507. {
  508. var words = await _orderWrodRepository.Queryable().Where(x => x.IsEnable == 1 && x.Classify.Contains("敏感标签")).Select(x => x.Tag)
  509. .ToListAsync(cancellationToken);
  510. var res = new List<string>();
  511. if (words.Any()) res = ParticipleTool.SegMMDouble(inputStr, ref words);
  512. if (res.Any())
  513. {
  514. var intersect = words.Intersect(res).ToList();
  515. await _orderRepository.Updateable().SetColumns(o => new Order() { Sensitive = intersect }).Where(o => o.Id == orderId)
  516. .ExecuteCommandAsync(cancellationToken);
  517. }
  518. }
  519. /// <summary>
  520. /// 接收外部平台工单
  521. /// </summary>
  522. public Task<AddOrderResponse> ReceiveOrderFromExternalAsync(AddOrderDto dto, CancellationToken cancellationToken)
  523. {
  524. switch (dto.Source)
  525. {
  526. case ESource.ProvinceStraight:
  527. SessionContextCreator.CreateSessionContext(_sessionContextProvider, "province");
  528. return ReceiveOrderFromProvinceAsync(dto, dto.Files, cancellationToken);
  529. case ESource.Police110:
  530. case ESource.CityDataExchangeLz:
  531. case ESource.CityDataExchangeYB:
  532. case ESource.CityDataExchangeZG:
  533. case ESource.CityDataExchangeNJ:
  534. case ESource.WebPortal:
  535. case ESource.ConvergenceMedia:
  536. case ESource.IYIBIN:
  537. case ESource.ZHYB:
  538. case ESource.ZZPT:
  539. case ESource.WLLZ:
  540. case ESource.YBS:
  541. return ReceiveOrderFromOtherPlatformAsync(dto, dto.Files, cancellationToken);
  542. case ESource.Hotline:
  543. case ESource.HotlineImport:
  544. default:
  545. throw new ArgumentOutOfRangeException();
  546. }
  547. }
  548. /// <summary>
  549. /// 接收外部平台修改工单附件
  550. /// </summary>
  551. public async Task UpdateOrderFilesAnonymousAsync(UpdateOrderFilesDto dto, CancellationToken cancellationToken)
  552. {
  553. if (string.IsNullOrEmpty(dto.Id) && string.IsNullOrEmpty(dto.OrderNo))
  554. throw new UserFriendlyException("工单外部编号不能为空");
  555. var order = await _orderRepository.Queryable()
  556. .FirstAsync(d => d.Id == dto.Id || d.No == dto.OrderNo, cancellationToken);
  557. if (order != null && dto.Files != null && dto.Files.Any())
  558. {
  559. order.FileJson = await _fileRepository.AddFileAsync(dto.Files, order.Id, "", cancellationToken);
  560. await _orderRepository.UpdateAsync(order, cancellationToken);
  561. }
  562. }
  563. /// <summary>
  564. /// 发布量统计(按账号)
  565. /// </summary>
  566. /// <param name="dto"></param>
  567. /// <returns></returns>
  568. /// <exception cref="UserFriendlyException"></exception>
  569. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderAsync(QueryOrderPublishStatisticsDto dto, bool isFull)
  570. {
  571. var query = _orderRepository.Queryable()
  572. .Includes(order => order.OrderPublish)
  573. .LeftJoin<User>((order, user) => order.WaitForPublisherId == user.Id)
  574. .Where((order, user) => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime &&
  575. !string.IsNullOrEmpty(order.WaitForPublisherId))
  576. .WhereIF(dto.ProcessType != null, (order, user) => order.ProcessType == dto.ProcessType)
  577. .GroupBy((order, user) => new { order.WaitForPublisherId, user.Name })
  578. .Select((order, user) => new PublishedOrderStatisticsDto
  579. {
  580. Id = order.WaitForPublisherId,
  581. Name = user.Name,
  582. //TotalCount = SqlFunc.AggregateCount(order.Id),
  583. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  584. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  585. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  586. });
  587. var total = 0;
  588. var items = new List<PublishedOrderStatisticsDto>();
  589. if (isFull)
  590. {
  591. items = await query.ToListAsync();
  592. }
  593. else
  594. {
  595. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  596. }
  597. return (total, items);
  598. }
  599. /// <summary>
  600. /// 发布量统计(部门)
  601. /// </summary>
  602. /// <param name="dto"></param>
  603. /// <returns></returns>
  604. /// <exception cref="UserFriendlyException"></exception>
  605. public async Task<(int, IList<PublishedOrderStatisticsDto>)> QueryPublishedOrderDepartmentAsync(QueryOrderPublishStatisticsAllDto dto,
  606. bool isFull)
  607. {
  608. var total = 0;
  609. var items = new List<PublishedOrderStatisticsDto>();
  610. var query = _orderRepository.Queryable()
  611. .Includes(order => order.OrderPublish)
  612. .Where(order => order.CreationTime >= dto.StartTime && order.CreationTime <= dto.EndTime && order.ActualHandleOrgName != null)
  613. .GroupBy(order => new { Name = order.ActualHandleOrgName, PublishTime = order.CreationTime.ToString("YYYY-MM-DD") })
  614. .Select(order => new PublishedOrderStatisticsDto
  615. {
  616. Name = order.ActualHandleOrgName,
  617. PublishTime = order.CreationTime.ToString("YYYY-MM-DD"),
  618. // TotalCount = SqlFunc.AggregateCount(order.Id),
  619. WaitCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.Status == EOrderStatus.Filed, 1, 0)),
  620. PublicCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == true, 1, 0)),
  621. PrivateCount = SqlFunc.AggregateSum(SqlFunc.IIF(order.OrderPublish.PublishState == false, 1, 0))
  622. });
  623. if (isFull)
  624. {
  625. items = await query.ToListAsync();
  626. }
  627. else
  628. {
  629. (total, items) = await query.ToPagedListAsync(dto.PageIndex, dto.PageSize);
  630. }
  631. return (total, items);
  632. }
  633. /// <summary>
  634. /// 回访来源统计
  635. /// </summary>
  636. /// <param name="dto"></param>
  637. /// <returns></returns>
  638. /// <exception cref="NotImplementedException"></exception>
  639. public async Task<IList<OrderVisitSourceChannelDto>> QueryOrderVisitSourceChannelAsync(QueryOrderVisitSourceChannelDto dto)
  640. {
  641. var result = await _orderVisitRepository.Queryable()
  642. .LeftJoin<Order>((visit, order) => order.Id == visit.OrderId)
  643. .Where((visit, order) => visit.VisitTime >= dto.StartTime && visit.VisitTime <= dto.EndTime)
  644. .Where((visit, order) => visit.VisitState == EVisitState.Visited)
  645. .GroupBy((visit, order) => new { order.SourceChannel })
  646. .Select((visit, order) => new OrderVisitSourceChannelDto
  647. {
  648. Count = SqlFunc.AggregateCount(visit.OrderId),
  649. SourceChannel = order.SourceChannel
  650. })
  651. .ToListAsync();
  652. return result;
  653. }
  654. /// <summary>
  655. /// 工单回访
  656. /// </summary>
  657. /// <param name="dto"></param>
  658. /// <param name="cancellationToken"></param>
  659. /// <returns></returns>
  660. public async Task OrderVisitWeb(OrderVisitWebDto dto, CancellationToken cancellationToken)
  661. {
  662. var visit = await _orderVisitRepository.Queryable()
  663. .Includes(x => x.Order)
  664. .Includes(x => x.OrderVisitDetails)
  665. .FirstAsync(x => x.Id == dto.Id);
  666. if (visit != null)
  667. {
  668. var first = dto.OrderVisitDetailDto.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  669. if (first != null)
  670. {
  671. visit.NowEvaluate = first.OrgProcessingResults;
  672. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  673. }
  674. visit.VisitState = EVisitState.Visited;
  675. visit.VisitTime = dto.VisitTime;
  676. visit.VisitType = dto.VisitType;
  677. for (int i = 0;i < visit.OrderVisitDetails.Count;i++)
  678. {
  679. var detail = visit.OrderVisitDetails[i];
  680. var detaildto = dto.OrderVisitDetailDto.FirstOrDefault(x => x.Id == detail.Id);
  681. if (detaildto != null)
  682. {
  683. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  684. }
  685. }
  686. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  687. await _orderVisitDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  688. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  689. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  690. if (first != null)
  691. {
  692. //推省上
  693. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  694. new PublishVisitDto()
  695. {
  696. Order = orderDto,
  697. No = visit.No,
  698. VisitType = visit.VisitType,
  699. VisitName = visit.CreatorName,
  700. VisitTime = visit.VisitTime,
  701. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  702. AreaCode = visit.Order.AreaCode!,
  703. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  704. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  705. ClientGuid = ""
  706. }, cancellationToken: cancellationToken);
  707. }
  708. //写入质检
  709. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, orderDto.Id, visit.Id,
  710. cancellationToken);
  711. }
  712. }
  713. /// <summary>
  714. /// 保存工单办理时页面填写的数据
  715. /// </summary>
  716. /// <param name="dto"></param>
  717. /// <returns></returns>
  718. public async Task<Order> SaveOrderWorkflowInfo(NextWorkflowDto<OrderHandleFlowDto> dto, CancellationToken cancellationToken)
  719. {
  720. var order = await _orderRepository.Queryable().Includes(d=>d.OrderExtension)
  721. .FirstAsync(d => d.Id == dto.Data.OrderId, cancellationToken)
  722. ?? throw UserFriendlyException.SameMessage("无效工单编号");
  723. if (await _orderSendBackAuditRepository.AnyAsync(x => x.OrderId == order.Id && x.State == ESendBackAuditState.Apply,
  724. cancellationToken))
  725. {
  726. throw UserFriendlyException.SameMessage("该工单存在正在审核中的退回,不能办理");
  727. }
  728. ExpiredTimeWithConfig? expiredTimeConfig = null;
  729. var settingBase = _systemSettingCacheManager.GetSetting(SettingConstants.CityBaseConfiguration)?.SettingValue[0];
  730. CityBaseConfiguration cityBase = System.Text.Json.JsonSerializer.Deserialize<CityBaseConfiguration>(settingBase);
  731. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId || d.Key == cityBase.CityProvinceAssign.OrgId))
  732. {
  733. if (dto.Workflow.NextHandlers.Any(d => d.Key == cityBase.CityProvince.OrgId) && order.OrderExtension is null)
  734. {
  735. throw UserFriendlyException.SameMessage("该工单不存在拓展信息,不能推送至全国12315平台!");
  736. }
  737. var timeResult = await _expireTime.CalcEndTime(DateTime.Now, ETimeType.WorkDay, 45, 80, 50);
  738. expiredTimeConfig = new ExpiredTimeWithConfig
  739. {
  740. Count = 45,
  741. TimeType = ETimeType.WorkDay,
  742. TimeText = "45个工作日",
  743. ExpiredTime = timeResult.EndTime,
  744. NearlyExpiredTime = timeResult.NearlyExpiredTime,
  745. NearlyExpiredTimeOne = timeResult.NearlyExpiredTimeOne
  746. };
  747. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  748. order.CenterToOrg(
  749. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  750. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  751. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  752. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  753. canUpdateOrderSender);
  754. //TODO发送短信即将超期
  755. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  756. //自动延期订阅
  757. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  758. new PublishAutomaticDelayDto() { OrderId = order.Id });
  759. }
  760. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToOrg)
  761. {
  762. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  763. var canUpdateOrderSender = bool.Parse(_systemSettingCacheManager.GetSetting(SettingConstants.CanUpdateOrderSender).SettingValue[0]);
  764. order.CenterToOrg(
  765. expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  766. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime,
  767. expiredTimeConfig.NearlyExpiredTime, expiredTimeConfig.NearlyExpiredTimeOne, dto.Workflow.Opinion,
  768. _sessionContextProvider.SessionContext.RequiredUserId, _sessionContextProvider.SessionContext.UserName,
  769. canUpdateOrderSender);
  770. //TODO发送短信即将超期
  771. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  772. //自动延期订阅
  773. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  774. new PublishAutomaticDelayDto() { OrderId = order.Id });
  775. }
  776. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToCenter)
  777. {
  778. if (_appOptions.Value.IsZiGong == false)
  779. {
  780. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  781. order.CenterToCenter(expiredTimeConfig.TimeText, expiredTimeConfig.Count,
  782. expiredTimeConfig.TimeType, expiredTimeConfig.ExpiredTime, expiredTimeConfig.NearlyExpiredTime,
  783. expiredTimeConfig.NearlyExpiredTimeOne);
  784. //TODO发送短信即将超期
  785. //_capPublisher.PublishDelay(expiredTimeConfig.NearlyExpiredTime - DateTime.Now, EventNames.HotlineOrderNearlyExpiredTimeSms, new PublishNearlyExpiredTimeSmsDto() { OrderId = order.Id });
  786. //自动延期订阅
  787. _capPublisher.PublishDelay(expiredTimeConfig.ExpiredTime - DateTime.Now.AddHours(1), EventNames.HotlineOrderAutomaticDelay,
  788. new PublishAutomaticDelayDto() { OrderId = order.Id });
  789. }
  790. }
  791. else if (dto.Workflow.FlowDirection is EFlowDirection.CenterToFile) //中心直接归档,中心意见为实际办理意见
  792. {
  793. order.CenterToOrgOpinion = dto.Workflow.Opinion;
  794. await _orderRepository.UpdateAsync(order, cancellationToken);
  795. }
  796. if (expiredTimeConfig is not null)
  797. _mapper.Map(expiredTimeConfig, order);
  798. if (dto.Data.LeaderSMSKey != null)
  799. {
  800. var dic = _sysDicDataCacheManager.LeaderSMS.First(m => m.Id == dto.Data.LeaderSMSKey);
  801. _capPublisher.Publish(EventNames.HotlineLeaderSMS, new PublishLeaderSMSDto(order.Id, dic.DicDataName, dic.DicDataValue));
  802. }
  803. _mapper.Map(dto.Data, order);
  804. await _orderRepository.UpdateAsync(order, cancellationToken);
  805. return order;
  806. }
  807. /// <summary>
  808. /// 回访保存
  809. /// </summary>
  810. /// <param name="dto"></param>
  811. /// <param name="cancellationToken"></param>
  812. /// <returns></returns>
  813. public async Task SaveOrderVisit(VisitDto dto, CancellationToken cancellationToken)
  814. {
  815. var visit = await _orderVisitRepository.Queryable()
  816. .Includes(d => d.Order)
  817. .Includes(d => d.OrderVisitDetails)
  818. .FirstAsync(d => d.Id == dto.Id, cancellationToken);
  819. if (visit is null)
  820. throw UserFriendlyException.SameMessage("未知回访信息");
  821. if (_appOptions.Value.IsYiBin && visit.VisitState == EVisitState.Visited)
  822. throw UserFriendlyException.SameMessage("已回访,不能重复回访");
  823. var first = dto.VisitDetails.FirstOrDefault(x => x.VisitTarget == EVisitTarget.Org);
  824. visit.IsPutThrough = dto.IsPutThrough;
  825. visit.AgainState = dto.IsAgain ? EAgainState.NeedAgain : EAgainState.NoAgain;
  826. visit.EmployeeId = _sessionContextProvider.SessionContext.UserId;
  827. visit.CallId = dto.CallId;
  828. if (first != null)
  829. {
  830. visit.NowEvaluate = first.OrgProcessingResults;
  831. }
  832. visit.VisitState = Share.Enums.Order.EVisitState.Visited;
  833. visit.VisitTime = DateTime.Now;
  834. if (!string.IsNullOrEmpty(visit.CallId))
  835. {
  836. visit.VisitType = EVisitType.CallVisit;
  837. }
  838. if (visit.VisitType is null)
  839. {
  840. visit.VisitType = EVisitType.ArtificialVisit;
  841. }
  842. if (first != null)
  843. {
  844. visit.Order.Visited(first.OrgProcessingResults.Key, first.OrgProcessingResults.Value);
  845. }
  846. visit.OrgJudge = dto.OrgJudge;
  847. visit.SeatJudge = dto.SeatJudge;
  848. if (visit.OrgJudge == true || visit.SeatJudge == true)
  849. {
  850. visit.JudgeState = EJudgeState.Judging;
  851. }
  852. for (int i = 0;i < visit.OrderVisitDetails.Count;i++)
  853. {
  854. var detail = visit.OrderVisitDetails[i];
  855. var detaildto = dto.VisitDetails.FirstOrDefault(x => x.Id == detail.Id);
  856. if (detaildto != null)
  857. {
  858. if (visit.Order.SourceChannelCode != "RGDH" && detaildto.VisitTarget == EVisitTarget.Seat)
  859. {
  860. detaildto.SeatEvaluate = ESeatEvaluate.DefaultSatisfied;
  861. }
  862. _mapper.Map(detaildto, visit.OrderVisitDetails[i]);
  863. //计算甄别提起时限
  864. visit.OrderVisitDetails[i].ScreenByEndTime = (await _expireTime.CalcEndTime(DateTime.Now, ETimeType.WorkDay, 2, 0, 0)).EndTime;
  865. }
  866. }
  867. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  868. await _orderVisitedDetailRepository.UpdateRangeAsync(visit.OrderVisitDetails, cancellationToken);
  869. await _orderRepository.UpdateAsync(visit.Order, cancellationToken);
  870. var orderDto = _mapper.Map<OrderDto>(visit.Order);
  871. if (first != null)
  872. {
  873. //推省上
  874. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisited,
  875. new PublishVisitDto()
  876. {
  877. Order = orderDto,
  878. No = visit.No,
  879. VisitType = visit.VisitType,
  880. VisitName = visit.CreatorName,
  881. VisitTime = visit.VisitTime,
  882. VisitRemark = string.IsNullOrEmpty(first.VisitContent) ? first.OrgProcessingResults?.Value : first.VisitContent,
  883. AreaCode = visit.Order.AreaCode!,
  884. SubjectResultSatifyCode = first.OrgProcessingResults.Key,
  885. FirstSatisfactionCode = visit.Order.FirstVisitResultCode!,
  886. ClientGuid = ""
  887. }, cancellationToken: cancellationToken);
  888. //推门户
  889. await _capPublisher.PublishAsync(Hotline.Share.Mq.EventNames.HotlineOrderVisitedWeb, new PublishVisitAllDto()
  890. {
  891. Id = visit.Id,
  892. Order = orderDto,
  893. OrderVisitDetails = _mapper.Map<List<VisitDetailDto>>(visit.OrderVisitDetails),
  894. VisitName = _sessionContextProvider.SessionContext.UserName,
  895. VisitTime = visit.VisitTime,
  896. VisitType = visit.VisitType,
  897. VisitState = visit.VisitState,
  898. PublishTime = visit.PublishTime,
  899. }, cancellationToken: cancellationToken);
  900. }
  901. if (first != null)
  902. {
  903. //写入质检
  904. await _qualityApplication.AddQualityAsync(EQualitySource.Visit, visit.Order.Id, visit.Id,
  905. cancellationToken);
  906. }
  907. }
  908. /// <summary>
  909. /// 发送回访短信
  910. /// </summary>
  911. /// <param name="dto"></param>
  912. /// <returns></returns>
  913. /// <exception cref="NotImplementedException"></exception>
  914. public async Task VisitPushSMSAsync(VisitSmsInDto dto, CancellationToken cancellationToken)
  915. {
  916. var orderVisitList = await _orderVisitRepository.Queryable()
  917. .Includes(d => d.Order)
  918. .Where(d => dto.Ids.Contains(d.Id) && d.VisitState == EVisitState.WaitForVisit)
  919. .Select(d => new { d.Id, d.Order.SourceChannelCode, d.Order.Contact, d.Order.Password, d.No, d.OrderId, d.Order.Title, d.Order.FromName })
  920. .ToListAsync(cancellationToken);
  921. foreach (var item in orderVisitList)
  922. {
  923. var code = "1013";
  924. if (item.SourceChannelCode == "ZGSSP") code = "1012";
  925. var messageDto = new Share.Dtos.Push.MessageDto
  926. {
  927. PushBusiness = EPushBusiness.VisitSms,
  928. ExternalId = item.Id,
  929. OrderId = item.OrderId,
  930. PushPlatform = EPushPlatform.Sms,
  931. Remark = item.Title,
  932. Name = item.FromName,
  933. TemplateCode = code,
  934. Params = new List<string>() { item.No, item.Password },
  935. TelNumber = item.Contact,
  936. };
  937. await _mediator.Publish(new PushMessageNotify(messageDto), cancellationToken);
  938. await _orderVisitRepository.Updateable()
  939. .Where(m => m.Id == item.Id)
  940. .SetColumns(m => m.VisitState == EVisitState.SMSVisiting)
  941. .SetColumns(m => m.VisitType == EVisitType.SmsVisit)
  942. .SetColumns(m => m.EmployeeId == _sessionContextProvider.SessionContext.RequiredUserId)
  943. .ExecuteCommandAsync();
  944. // 发送短信后推送一个 48小时的延迟消息队列. 当消息队列收到消息时, 判断用户是否回复了, 如果未回复短信就 默认满意
  945. await _capPublisher.PublishDelayAsync(
  946. TimeSpan.FromDays(2),
  947. EventNames.UpdateVisitDelaySms,
  948. messageDto,
  949. cancellationToken: cancellationToken);
  950. }
  951. }
  952. //public async Task<List<OrderDto>> QueryOrdersAsync(QueryOrderDto dto, int queryIndex)
  953. //{
  954. // var query = QueryOrders(dto);
  955. // var items = await query.ToFixedListAsync(queryIndex);
  956. // var dtoItems = new List<OrderDto>();
  957. // foreach (var item in items)
  958. // {
  959. // var orderDto = item.Adapt<OrderDto>();
  960. // var visitEntity = item.OrderVisits
  961. // .OrderByDescending(m => m.CreationTime)
  962. // .FirstOrDefault();
  963. // if (visitEntity != null)
  964. // {
  965. // var now = visitEntity?.NowEvaluate;
  966. // if (now != null)
  967. // {
  968. // orderDto.OrgEvaluate = now;
  969. // orderDto.OrgEvaluateValue = now.Value;
  970. // }
  971. // orderDto.SeatEvaluate = visitEntity.OrderVisitDetails.Where(m => m.VisitTarget == EVisitTarget.Seat)
  972. // .FirstOrDefault()?.SeatEvaluate;
  973. // }
  974. // orderDto.OrderVisits = null;
  975. // dtoItems.Add(orderDto);
  976. // }
  977. // return dtoItems;
  978. //}
  979. public ISugarQueryable<Order> QueryOrders(QueryOrderDto dto)
  980. {
  981. var isCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  982. var query = _orderRepository.Queryable();
  983. if (!isCenter)
  984. {
  985. query.Where(d => SqlFunc.Subqueryable<WorkflowStep>()
  986. .Where(step => step.ExternalId == d.Id &&
  987. !string.IsNullOrEmpty(step.HandlerOrgId) &&
  988. step.HandlerOrgId.StartsWith(_sessionContextProvider.SessionContext.RequiredOrgId)).Any());
  989. }
  990. query = query.Includes(x => x.OrderScreens);
  991. if (!_appOptions.Value.IsYiBin)
  992. {
  993. query = query.Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList())
  994. .Includes(x => x.OrderVisits.Where(m => m.VisitState == EVisitState.Visited).ToList(), ovd => ovd.OrderVisitDetails);
  995. }
  996. query = query
  997. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.Contains(dto.Keyword!)) //标题
  998. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceNo), d => d.ProvinceNo == dto.ProvinceNo) //省本地编号
  999. .WhereIF(!string.IsNullOrEmpty(dto.ReceiveProvinceNo), d => d.ReceiveProvinceNo == dto.ReceiveProvinceNo) //省编号
  1000. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No) //工单编码
  1001. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.AcceptTypeCode == dto.AcceptType) //受理类型
  1002. //.WhereIF(dto.AcceptTypes.Any(), d => dto.AcceptTypes.Contains(d.AcceptTypeCode)) //受理类型
  1003. .WhereIF(!string.IsNullOrEmpty(dto.Channel), d => d.SourceChannelCode == dto.Channel)
  1004. //.WhereIF(dto.Channels.Any(), d => dto.Channels.Contains(d.SourceChannelCode)) //来源渠道
  1005. //.WhereIF(dto.HotspotIds.Any(), d => dto.HotspotIds.Contains(d.HotspotId)) //热点类型
  1006. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot), d => d.HotspotSpliceName != null && d.HotspotSpliceName.Contains(dto.Hotspot))
  1007. .WhereIF(!string.IsNullOrEmpty(dto.TransferPhone), d => d.TransferPhone == dto.TransferPhone!) //转接号码
  1008. //.WhereIF(dto.OrgCodes.Any(), d => d.Workflow.Assigns.Any(s => dto.OrgCodes.Contains(s.OrgCode)))
  1009. //.WhereIF(dto.OrgCodes.Any(), d => dto.OrgCodes.Contains(d.ActualHandleOrgCode)) //接办部门
  1010. //.WhereIF(!string.IsNullOrEmpty(dto.OrgId), d => d.CurrentHandleOrgId == dto.OrgId)//接办部门
  1011. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), d => d.OrgLevelOneName.Contains(dto.OrgLevelOneName)) //一级部门
  1012. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName), d => d.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  1013. .WhereIF(!string.IsNullOrEmpty(dto.NameOrNo), d => d.AcceptorName == dto.NameOrNo! || d.AcceptorStaffNo == dto.NameOrNo!) //受理人/坐席
  1014. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart) //受理时间开始
  1015. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd) //受理时间结束
  1016. //.WhereIF(dto.EmergencyLevels.Any(), d => dto.EmergencyLevels.Contains(d.EmergencyLevel)) //紧急程度
  1017. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), d => d.FromPhone == dto.FromPhone) //来电号码
  1018. .WhereIF(!string.IsNullOrEmpty(dto.PhoneNo), d => d.Contact == dto.PhoneNo!) //联系电话
  1019. //.WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), d => d.PushTypeCode == dto.PushTypeCode) //推送分类
  1020. .WhereIF(!string.IsNullOrEmpty(dto.PushTypeCode), x => x.OrderPushTypes.Any(opt => opt.PushTypeCode == dto.PushTypeCode)) //推送分类
  1021. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  1022. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  1023. //.WhereIF(dto.Statuses.Any(), d => dto.Statuses.Contains(d.Status)) //工单状态
  1024. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status) //工单状态
  1025. //.WhereIF(dto.Statuses.Any(d => d == EOrderStatus.SpecialToUnAccept), d => d.Status <= EOrderStatus.SpecialToUnAccept)
  1026. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandlerName), d => d.ActualHandlerName == dto.ActualHandlerName) //接办人
  1027. .WhereIF(dto.IsScreen == true, d => d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //有甄别
  1028. .WhereIF(dto.IsScreen == false, d => !d.OrderScreens.Any(x => x.Status != EScreenStatus.Refuse)) //无甄别
  1029. .WhereIF(!string.IsNullOrEmpty(dto.CurrentStepCode), d => d.CurrentStepCode == dto.CurrentStepCode) //当前办理节点
  1030. .WhereIF(dto.ActualHandleTimeStart.HasValue, d => d.ActualHandleTime >= dto.ActualHandleTimeStart) //办结时间开始
  1031. .WhereIF(dto.ActualHandleTimeEnd.HasValue, d => d.ActualHandleTime <= dto.ActualHandleTimeEnd) //办结时间结束
  1032. .WhereIF(dto.IsOverTime == true,
  1033. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1034. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //是 超期
  1035. .WhereIF(dto.IsOverTime == false,
  1036. d => (d.ExpiredTime > DateTime.Now && d.Status < EOrderStatus.Filed) ||
  1037. (d.ExpiredTime > d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //否 超期
  1038. .WhereIF(dto.IdentityType != null, d => d.IdentityType == dto.IdentityType) //来电主体
  1039. .WhereIF(!string.IsNullOrEmpty(dto.FromName), d => d.FromName == dto.FromName) //来电人姓名
  1040. //.WhereIF(dto.AreaCodes.Any(), d => dto.AreaCodes.Contains(d.AreaCode)) //区域
  1041. //.WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)//区域
  1042. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") > 0,
  1043. d => d.AreaCode.StartsWith(SqlFunc.Substring(dto.AreaCode, 0, 4)))
  1044. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode) && dto.AreaCode.LastIndexOf("00") <= 0, d => d.AreaCode.StartsWith(dto.AreaCode))
  1045. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == true, d => d.Source == ESource.ProvinceStraight)
  1046. .WhereIF(dto.IsProvinceOrder.HasValue && dto.IsProvinceOrder == false, d => d.Source != ESource.ProvinceStraight)
  1047. .WhereIF(!string.IsNullOrEmpty(dto.SensitiveWord), d => SqlFunc.JsonArrayAny(d.Sensitive, dto.SensitiveWord))
  1048. .WhereIF(dto.IsSensitiveWord.HasValue && dto.IsSensitiveWord == true,
  1049. d => d.Sensitive != null && SqlFunc.JsonArrayLength(d.Sensitive) > 0)
  1050. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  1051. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "1", d => d.Source == ESource.ProvinceStraight &&
  1052. d.SourceChannelCode == "SZMHD" && d.IsProvince == false) //政民互动直派
  1053. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "2", d => d.Source == ESource.ProvinceStraight &&
  1054. d.SourceChannelCode == "SZMHD" && d.IsProvince == true) //政民互动
  1055. .WhereIF(!string.IsNullOrEmpty(dto.ProvinceChannel) && dto.ProvinceChannel == "3", d => d.Source == ESource.ProvinceStraight &&
  1056. d.SourceChannelCode == "S12345" && d.IsProvince == true) //省12345
  1057. .WhereIF(!string.IsNullOrEmpty(dto.ContentRetrieval),
  1058. d => d.Title.Contains(dto.ContentRetrieval) || d.Content.Contains(dto.ContentRetrieval) || d.FileOpinion.Contains(dto.ContentRetrieval) || d.ActualOpinion.Contains(dto.ContentRetrieval))
  1059. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == true, d => d.CurrentStepAcceptTime != null)
  1060. .WhereIF(dto.IsSgin.HasValue && dto.IsSgin == false, d => d.CurrentStepAcceptTime == null)
  1061. .WhereIF(dto.FiledType is FiledType.CenterFiled, d => d.ProcessType == EProcessType.Zhiban)
  1062. .WhereIF(dto.FiledType is FiledType.OrgFiled, d => d.ProcessType == EProcessType.Jiaoban)
  1063. .WhereIF(!string.IsNullOrEmpty(dto.OrderTagCode), d => d.OrderTagCode == dto.OrderTagCode)
  1064. .OrderByIF(string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)//默认排序时间为创建时间
  1065. .OrderByIF(dto is { SortField: "no", SortRule: 0 }, d => d.No, OrderByType.Asc) //工单编号升序
  1066. .OrderByIF(dto is { SortField: "no", SortRule: 1 }, d => d.No, OrderByType.Desc) //工单编号降序
  1067. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 0 }, d => d.IsProvince, OrderByType.Asc)//是否省工单升序
  1068. .OrderByIF(dto is { SortField: "isProvinceText", SortRule: 1 }, d => d.IsProvince, OrderByType.Desc)//是否省工单降序
  1069. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 0 }, d => d.ReTransactNum, OrderByType.Asc) //重办次数升序
  1070. .OrderByIF(dto is { SortField: "reTransactNum", SortRule: 1 }, d => d.ReTransactNum, OrderByType.Desc) //重办次数降序
  1071. .OrderByIF(dto is { SortField: "isUrgentText",SortRule:0 }, d=>d.IsUrgent,OrderByType.Asc) //是否紧急升序
  1072. .OrderByIF(dto is { SortField: "isUrgentText",SortRule:1 },d=>d.IsUrgent,OrderByType.Desc) //是否紧急降序
  1073. .OrderByIF(dto is { SortField: "isSecret",SortRule:0 },d=>d.IsSecret,OrderByType.Asc) //是否紧急升序
  1074. .OrderByIF(dto is { SortField: "isSecret", SortRule: 1 }, d => d.IsSecret, OrderByType.Desc) //是否紧急降序
  1075. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 0 }, d => d.CurrentStepName, OrderByType.Asc)//当前节点升序
  1076. .OrderByIF(dto is { SortField: "currentStepName", SortRule: 1 }, d => d.CurrentStepName, OrderByType.Desc)//当前节点降序
  1077. .OrderByIF(dto is { SortField: "actualStepAcceptText",SortRule:0 },d=>d.ActualHandleStepAcceptTime.HasValue,OrderByType.Asc) //受理情况升序
  1078. .OrderByIF(dto is { SortField: "actualStepAcceptText", SortRule: 1 }, d => d.ActualHandleStepAcceptTime.HasValue, OrderByType.Desc) //受理情况降序
  1079. .OrderByIF(dto is { SortField: "statusText",SortRule:0 },d=>d.Status,OrderByType.Asc) //工单状态升序
  1080. .OrderByIF(dto is { SortField: "statusText",SortRule:1 },d=>d.Status,OrderByType.Desc) //工单状态降序
  1081. .OrderByIF(dto is { SortField: "startTime",SortRule:0 },d=>d.StartTime,OrderByType.Asc) //受理时间升序
  1082. .OrderByIF(dto is { SortField: "startTime",SortRule:1 },d=>d.StartTime,OrderByType.Desc) //受理时间降序
  1083. .OrderByIF(dto is { SortField: "expiredTime",SortRule:0 },d=>d.ExpiredTime,OrderByType.Asc) //超期时间升序
  1084. .OrderByIF(dto is { SortField: "expiredTime",SortRule:1 },d=>d.ExpiredTime,OrderByType.Desc) //超期时间降序
  1085. .OrderByIF(dto is { SortField: "filedTime", SortRule:0 },d=>d.FiledTime,OrderByType.Asc) //办结时间升序
  1086. .OrderByIF(dto is { SortField: "filedTime", SortRule:1 },d=>d.FiledTime,OrderByType.Desc) //办结时间降序
  1087. .OrderByIF(dto is { SortField: "orgLevelOneName",SortRule:0 },d=>d.OrgLevelOneName,OrderByType.Asc ) //一级部门升序
  1088. .OrderByIF(dto is { SortField: "orgLevelOneName",SortRule:1 },d=>d.OrgLevelOneName,OrderByType.Desc ) //一级部门降序
  1089. .OrderByIF(dto is { SortField: "orgLevelTwoName",SortRule:0 },d=>d.OrgLevelTwoName,OrderByType.Asc) //二级部门升序
  1090. .OrderByIF(dto is { SortField: "orgLevelTwoName",SortRule:1 },d=>d.OrgLevelTwoName,OrderByType.Desc) //二级部门降序
  1091. .OrderByIF(dto is { SortField: "actualHandleOrgName",SortRule:0 },d=>d.ActualHandleOrgName,OrderByType.Asc) //接办部门升序
  1092. .OrderByIF(dto is { SortField: "actualHandleOrgName",SortRule:1 },d=>d.ActualHandleOrgName,OrderByType.Desc) //接办部门降序
  1093. .OrderByIF(dto is { SortField: "acceptType",SortRule:0 },d=>d.AcceptTypeCode,OrderByType.Asc) //受理类型升序
  1094. .OrderByIF(dto is { SortField: "acceptType",SortRule:1 },d=>d.AcceptTypeCode,OrderByType.Desc) //受理类型降序
  1095. .OrderByIF(dto is { SortField: "counterSignTypeText",SortRule:0 },d=>d.CounterSignType,OrderByType.Asc) //是否会签升序
  1096. .OrderByIF(dto is { SortField: "counterSignTypeText",SortRule:1 },d=>d.CounterSignType,OrderByType.Desc) //是否会签降序
  1097. .OrderByIF(dto is { SortField: "hotspotSpliceName",SortRule:0 },d=>d.HotspotSpliceName,OrderByType.Asc)//热点分类全称升序
  1098. .OrderByIF(dto is { SortField: "hotspotSpliceName",SortRule:1 },d=>d.HotspotSpliceName,OrderByType.Desc) //热点分类全称降序
  1099. .OrderByIF(dto is { SortField: "hotspotName",SortRule:0 },d=>d.HotspotName,OrderByType.Asc) //热点分类升序
  1100. .OrderByIF(dto is { SortField: "hotspotName",SortRule:1 },d=>d.HotspotName,OrderByType.Desc) //热点分类降序
  1101. .OrderByIF(dto is { SortField: "acceptorName",SortRule:0 },d=>d.AcceptorName,OrderByType.Asc) //受理人升序
  1102. .OrderByIF(dto is { SortField: "acceptorName",SortRule:1 },d=>d.AcceptorName,OrderByType.Desc) //受理人降序
  1103. ;
  1104. return query;
  1105. }
  1106. /// <summary>
  1107. /// 未签收统计
  1108. /// </summary>
  1109. /// <param name="dto"></param>
  1110. /// <returns></returns>
  1111. public ISugarQueryable<Order, WorkflowStep> QueryUnsignedOrders(QueryUnsignedOrdersRequest dto)
  1112. {
  1113. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1114. return _orderRepository.Queryable()
  1115. .LeftJoin<WorkflowStep>((x, ws) => x.Id == ws.ExternalId)
  1116. .WhereIF(dto.StartTime.HasValue, (x, ws) => ws.CreationTime >= dto.StartTime)
  1117. .WhereIF(dto.EndTime.HasValue, (x, ws) => ws.CreationTime <= dto.EndTime)
  1118. .WhereIF(dto.Level == 0 && IsCenter == false, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1119. .WhereIF(dto.Level == 1, (x, ws) => ws.AcceptorOrgId == _sessionContextProvider.SessionContext.OrgId)
  1120. .WhereIF(dto.Level == 2, (x, ws) => ws.AcceptorOrgId.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1121. .WhereIF(dto.Signed == 0, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForAccept)
  1122. .WhereIF(dto.Signed == 1, (x, ws) => ws.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.WaitForHandle)
  1123. .Where((x, ws) => ws.CountersignPosition == Share.Enums.FlowEngine.ECountersignPosition.None && x.Status > EOrderStatus.WaitForAccept)
  1124. .OrderByDescending((x, ws) => ws.CreationTime);
  1125. }
  1126. /// <summary>
  1127. /// 信件来源统计
  1128. /// </summary>
  1129. /// <param name="dto"></param>
  1130. /// <returns></returns>
  1131. public ISugarQueryable<Order> QueryOrderSource(QueryOrderSourceRequest dto)
  1132. {
  1133. return _orderRepository.Queryable()
  1134. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  1135. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  1136. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1137. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1138. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1139. }
  1140. /// <summary>
  1141. /// 信件来源统计明细
  1142. /// </summary>
  1143. /// <param name="dto"></param>
  1144. /// <returns></returns>
  1145. public ISugarQueryable<Order> QueryOrderSourceDetail(QueryOrderSourceDetailRequest dto)
  1146. {
  1147. return _orderRepository.Queryable()
  1148. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), d => d.SourceChannel == dto.SourceChannel)
  1149. .WhereIF(dto.Time.HasValue, d => d.CreationTime.ToString("yyyy-MM-dd") == dto.Time.Value.ToString("yyyy-MM-dd"))
  1150. .WhereIF(dto.TypeId != null && dto.TypeId == 1, x => x.IdentityType == EIdentityType.Citizen)
  1151. .WhereIF(dto.TypeId != null && dto.TypeId == 2, x => x.IdentityType == EIdentityType.Enterprise)
  1152. .Where(d => d.SourceChannel != null && d.SourceChannel != "");
  1153. }
  1154. /// <summary>
  1155. /// 部门超期统计
  1156. /// </summary>
  1157. /// <param name="dto"></param>
  1158. /// <returns></returns>
  1159. public ISugarQueryable<OrderBiOrgDataListVo> QueryOrgDataList(ReportPagedRequest dto)
  1160. {
  1161. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  1162. dto.EndTime = dto.EndTime.Value.AddDays(1).AddSeconds(-1);
  1163. var IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1164. var queryOrder = _systemOrganizeRepository.Queryable()
  1165. .LeftJoin<Order>((x, o) => x.Id == o.ActualHandleOrgCode)
  1166. .WhereIF(dto.StartTime.HasValue, (x, o) => o.CreationTime >= dto.StartTime)
  1167. .WhereIF(dto.EndTime.HasValue, (x, o) => o.CreationTime <= dto.EndTime)
  1168. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, o) => o.IdentityType == EIdentityType.Citizen)
  1169. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, o) => o.IdentityType == EIdentityType.Enterprise)
  1170. .WhereIF(IsCenter == false, (x, o) => o.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1171. .GroupBy((x, o) => new { x.Id, x.Name })
  1172. .Select((x, o) => new OrderBiOrgDataListVo
  1173. {
  1174. OrgName = x.Name,
  1175. OrgId = x.Id,
  1176. HandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status >= EOrderStatus.Filed && o.ExpiredTime < o.FiledTime, 1, 0)),
  1177. NoHandlerExtendedNum = SqlFunc.AggregateSum(SqlFunc.IIF(o.Status < EOrderStatus.Filed && o.ExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1178. }).MergeTable();
  1179. var queryCountersign = _workflowStepRepository.Queryable()
  1180. .Where(x => x.CountersignPosition != ECountersignPosition.None)
  1181. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  1182. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  1183. .GroupBy(x => x.HandlerOrgId)
  1184. .Select(x => new OrderBiOrgDataListVo
  1185. {
  1186. OrgId = x.HandlerOrgId,
  1187. CounterHandlerExtendedNum =
  1188. SqlFunc.AggregateSum(
  1189. SqlFunc.IIF(x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime, 1, 0)),
  1190. CounterNoHandlerExtendedNum =
  1191. SqlFunc.AggregateSum(SqlFunc.IIF(
  1192. x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate(), 1, 0)),
  1193. }).MergeTable();
  1194. var query =
  1195. _systemOrganizeRepository.Queryable()
  1196. .LeftJoin(queryOrder, (x, or) => x.Id == or.OrgId)
  1197. .LeftJoin(queryCountersign, (x, or, co) => x.Id == co.OrgId)
  1198. //.LeftJoin<SystemOrganize>((or, co, so) => or.OrgId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")) == so.Id)
  1199. .LeftJoin<SystemOrganize>((x, or, co, so) => or.OrgId == so.Id && so.Level == 1)
  1200. .GroupBy((x, or, co, so) => new { so.Id, so.Name })
  1201. .Select((x, or, co, so) => new OrderBiOrgDataListVo
  1202. {
  1203. OrgName = so.Name,
  1204. OrgId = so.Id,
  1205. HandlerExtendedNum = SqlFunc.AggregateSum(or.HandlerExtendedNum),
  1206. NoHandlerExtendedNum = SqlFunc.AggregateSum(or.NoHandlerExtendedNum),
  1207. CounterHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterHandlerExtendedNum),
  1208. CounterNoHandlerExtendedNum = SqlFunc.AggregateSum(co.CounterNoHandlerExtendedNum)
  1209. }).MergeTable();
  1210. query = query.WhereIF(!string.IsNullOrEmpty(dto.Keyword), x => x.OrgName.Contains(dto.Keyword!))
  1211. .Where(x => x.OrgName != null).Where(x =>
  1212. x.HandlerExtendedNum > 0 || x.NoHandlerExtendedNum > 0 || x.CounterHandlerExtendedNum > 0 || x.CounterNoHandlerExtendedNum > 0);
  1213. switch (dto.SortField)
  1214. {
  1215. case "handlerExtendedNum":
  1216. query = dto.SortRule is 0 ? query.OrderBy(x => x.HandlerExtendedNum) : query.OrderByDescending(x => x.HandlerExtendedNum);
  1217. break;
  1218. case "counterHandlerExtendedNum":
  1219. query = dto.SortRule is 0
  1220. ? query.OrderBy(x => x.CounterHandlerExtendedNum)
  1221. : query.OrderByDescending(x => x.CounterHandlerExtendedNum);
  1222. break;
  1223. case "noHandlerExtendedNum":
  1224. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoHandlerExtendedNum) : query.OrderByDescending(x => x.NoHandlerExtendedNum);
  1225. break;
  1226. case "counterNoHandlerExtendedNum":
  1227. query = dto.SortRule is 0
  1228. ? query.OrderBy(x => x.CounterNoHandlerExtendedNum)
  1229. : query.OrderByDescending(x => x.CounterNoHandlerExtendedNum);
  1230. break;
  1231. }
  1232. return query;
  1233. }
  1234. /// <summary>
  1235. /// 部门超期统计明细
  1236. /// </summary>
  1237. /// <param name="dto"></param>
  1238. /// <returns></returns>
  1239. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListDetailRequest dto)
  1240. {
  1241. var quer = _orderRepository.Queryable()
  1242. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1243. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1244. //.WhereIF(dto.Statuses.Any(), x => dto.Statuses.Contains(x.Status)) //工单状态
  1245. .WhereIF(dto.QueryType == 1, (x, so) => x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) //业务已办超期
  1246. .WhereIF(dto.QueryType == 3, (x, so) => x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()) //业务待办超期
  1247. .WhereIF(dto.TypeId != null && dto.TypeId == 1, (x, so) => x.IdentityType == EIdentityType.Citizen)
  1248. .WhereIF(dto.TypeId != null && dto.TypeId == 2, (x, so) => x.IdentityType == EIdentityType.Enterprise)
  1249. .WhereIF(dto.QueryType == 5, (x, so) =>
  1250. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1251. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1252. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.ActualHandleOrgCode == dto.OrgCode)
  1253. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1254. if (dto.QueryType is 2 or 4)
  1255. {
  1256. var queryCountersign = _workflowStepRepository.Queryable()
  1257. .Includes(x => x.Workflow)
  1258. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1259. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1260. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1261. .WhereIF(dto.QueryType == 2,
  1262. (x, so) => x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) //会签已办超期
  1263. .WhereIF(dto.QueryType == 4,
  1264. (x, so) => x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()) //会签待办超期
  1265. .WhereIF(!string.IsNullOrEmpty(dto.OrgCode), (x, so) => x.HandlerOrgId == dto.OrgCode)
  1266. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1267. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1268. quer = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1269. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() })
  1270. .WhereIF(!string.IsNullOrEmpty(dto.No), o => o.No == dto.No);
  1271. //quer = _orderRepository.UnionAll(quer, queryCountersignOrder);
  1272. }
  1273. return quer;
  1274. }
  1275. /// <summary>
  1276. /// 部门超期统计明细
  1277. /// </summary>
  1278. /// <param name="dto"></param>
  1279. /// <returns></returns>
  1280. public ISugarQueryable<Order> QueryOrgDataListDetail(OrgDataListAllDetailRequest dto)
  1281. {
  1282. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1283. var quer = _orderRepository.Queryable()
  1284. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id && so.Level == 1)
  1285. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1286. .WhereIF(dto.Statuses.Any(), (x, so) => dto.Statuses.Contains(x.Status)) //工单状态
  1287. .WhereIF(dto.ExpiredType is 2, (x, so) => x.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1288. .Where((x, so) =>
  1289. (x.Status >= EOrderStatus.Filed && x.ExpiredTime < x.FiledTime) ||
  1290. (x.Status < EOrderStatus.Filed && x.ExpiredTime < SqlFunc.GetDate()))
  1291. .WhereIF(IsCenter == false, (x, so) => x.ActualHandleOrgCode == _sessionContextProvider.SessionContext.RequiredOrgId)
  1292. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), (x, so) => x.AcceptorOrgName == dto.OrgName)
  1293. .Select(x => new Order { DaysOverdueOrgName = x.ActualHandleOrgName, Id = x.Id.SelectAll() });
  1294. var queryCountersign = _workflowStepRepository.Queryable()
  1295. .Includes(x => x.Workflow)
  1296. .InnerJoin<SystemOrganize>((x, so) => x.HandlerOrgId == so.Id && so.Level == 1)
  1297. .LeftJoin<Order>((x, so, o) => x.ExternalId == o.Id)
  1298. .Where((x, so) => x.CountersignPosition != ECountersignPosition.None && x.Workflow.ModuleCode == "OrderHandle")
  1299. .Where((x, so) => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  1300. .Where((x, so) => (x.Status == Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < x.HandleTime) ||
  1301. (x.Status != Share.Enums.FlowEngine.EWorkflowStepStatus.Handled && x.StepExpiredTime < SqlFunc.GetDate()))
  1302. .WhereIF(IsCenter == false, (x, so) => x.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId)
  1303. .WhereIF(dto.ExpiredType is 2, (x, so, o) => o.OrderDelays.Any(x => x.DelayState == EDelayState.Pass))
  1304. .GroupBy(x => new { x.ExternalId, x.HandlerOrgName })
  1305. .Select(x => new { Id = x.ExternalId, WorkflowId = x.ExternalId, HandlerOrgName = x.HandlerOrgName });
  1306. var queryCountersignOrder = _orderRepository.Queryable().InnerJoin(queryCountersign, (o, w) => o.Id == w.Id)
  1307. .Select((o, w) => new Order { DaysOverdueOrgName = w.HandlerOrgName, Id = o.Id.SelectAll() });
  1308. quer = _orderRepository.UnionAll(quer, queryCountersignOrder).MergeTable()
  1309. .InnerJoin<SystemOrganize>((x, so) => x.ActualHandleOrgCode == so.Id)
  1310. .WhereIF(!string.IsNullOrEmpty(dto.No), (x, so) => x.No == dto.No);
  1311. return quer;
  1312. }
  1313. /// <summary>
  1314. /// 回退错件统计
  1315. /// </summary>
  1316. /// <param name="dto"></param>
  1317. /// <returns></returns>
  1318. public ISugarQueryable<OrderReTransactVo> OrderReTransact(QueryOrderReTransactRequest dto)
  1319. {
  1320. return _orderSpecialDetailRepository.Queryable()
  1321. .Includes(x => x.OrderSpecial)
  1322. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1323. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack )
  1324. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1325. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime)
  1326. .GroupBy(x => new { Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"), x.OrgId, x.OrgName })
  1327. .Select(x => new OrderReTransactVo
  1328. {
  1329. Time = x.OrderSpecial.CreationTime.ToString("yyyy-MM-dd"),
  1330. OrgId = x.OrgId,
  1331. OrgName = x.OrgName,
  1332. Num = SqlFunc.AggregateCount(1)
  1333. }).MergeTable()
  1334. .OrderByIF(dto.SortRule is 0, x => x.Num, OrderByType.Asc)
  1335. .OrderByIF(dto.SortRule is 1, x => x.Num, OrderByType.Desc);
  1336. ;
  1337. }
  1338. /// <summary>
  1339. /// 回退错件明细统计
  1340. /// </summary>
  1341. /// <param name="dto"></param>
  1342. /// <returns></returns>
  1343. public ISugarQueryable<OrderSpecialDetail> QueryOrderSourceDetail(QueryOrderReTransactDetailRequest dto)
  1344. {
  1345. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue)
  1346. throw UserFriendlyException.SameMessage("请选择时间!");
  1347. return _orderSpecialDetailRepository.Queryable()
  1348. .Includes(x => x.OrderSpecial, s => s.Order)
  1349. .WhereIF(!string.IsNullOrEmpty(dto.OrgName), x => x.OrgName.Contains(dto.OrgName!))
  1350. .WhereIF(!string.IsNullOrEmpty(dto.ErrorName), x => x.ErrorName.Contains(dto.ErrorName!))
  1351. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderSpecial!.Order!.No!.Contains(dto.No!))
  1352. .Where(x => x.OrderSpecial.SpecialType == ESpecialType.ReTransact || x.OrderSpecial.SpecialType == ESpecialType.SendBack)
  1353. .Where(x => x.OrderSpecial.CreationTime >= dto.StartTime)
  1354. .Where(x => x.OrderSpecial.CreationTime <= dto.EndTime);
  1355. }
  1356. /// <summary>
  1357. /// 部门满意度统计
  1358. /// </summary>
  1359. /// <returns></returns>
  1360. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgSatisfactionStatistics(PagedKeywordSonRequest dto)
  1361. {
  1362. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1363. var list = _orderVisitDetailRepository.Queryable()
  1364. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1365. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  1366. .WhereIF(string.IsNullOrEmpty(dto.OrgName) == false, x => x.VisitOrgName.Contains(dto.OrgName))
  1367. .WhereIF(string.IsNullOrEmpty(dto.LineNum) == false, x => x.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1368. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, x => x.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1369. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, x => x.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1370. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId));
  1371. var data = new List<VisitAndOrgSatisfactionStatisticsDto>();
  1372. if (IsCenter && list != null)
  1373. {
  1374. data = await list.GroupBy(x => new
  1375. {
  1376. VisitOrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))
  1377. })
  1378. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1379. {
  1380. OrgCode = x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1381. TotalSumCount =
  1382. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1383. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1384. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1385. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1386. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1387. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1388. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1389. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1390. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1391. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1392. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1393. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1394. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1395. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1396. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1397. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1398. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1399. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1400. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1401. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1402. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1403. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1404. })
  1405. .MergeTable()
  1406. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1407. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1408. {
  1409. OrgName = o.Name,
  1410. OrgCode = it.OrgCode,
  1411. OrgType = o.OrgType,
  1412. TotalSumCount = it.TotalSumCount,
  1413. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1414. SatisfiedCount = it.SatisfiedCount, //满意数
  1415. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1416. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1417. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1418. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1419. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1420. })
  1421. .ToListAsync();
  1422. }
  1423. else
  1424. {
  1425. data = await list.GroupBy(x => new
  1426. {
  1427. x.VisitOrgCode
  1428. })
  1429. .Select(x => new VisitAndOrgSatisfactionStatisticsDto()
  1430. {
  1431. OrgCode = x.VisitOrgCode,
  1432. TotalSumCount =
  1433. SqlFunc.AggregateCount(x.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6"))),
  1434. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1435. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1436. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1437. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1438. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1439. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1440. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1441. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1442. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1443. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1444. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1445. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1446. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1447. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1448. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1449. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1450. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1451. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1452. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1453. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1454. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1455. })
  1456. .MergeTable()
  1457. .LeftJoin<SystemOrganize>((it, o) => it.OrgCode == o.Id)
  1458. .Select((it, o) => new VisitAndOrgSatisfactionStatisticsDto()
  1459. {
  1460. OrgName = o.Name,
  1461. OrgCode = it.OrgCode,
  1462. OrgType = o.OrgType,
  1463. TotalSumCount = it.TotalSumCount,
  1464. VerySatisfiedCount = it.VerySatisfiedCount, //非常满意数
  1465. SatisfiedCount = it.SatisfiedCount, //满意数
  1466. RegardedAsSatisfiedCount = it.RegardedAsSatisfiedCount, //视为满意
  1467. DefaultSatisfiedCount = it.DefaultSatisfiedCount, //默认满意
  1468. NoSatisfiedCount = it.NoSatisfiedCount, //不满意
  1469. NoEvaluateCount = it.NoEvaluateCount, //未做评价
  1470. NoPutThroughCount = it.NoPutThroughCount, //未接通
  1471. })
  1472. .ToListAsync();
  1473. }
  1474. return data;
  1475. }
  1476. /// <summary>
  1477. /// 子部门满意度
  1478. /// </summary>
  1479. /// <returns></returns>
  1480. public async Task<List<VisitAndOrgSatisfactionStatisticsDto>> VisitAndOrgStatisfactionOrgDetail(PagedKeywordSonRequest dto)
  1481. {
  1482. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1483. var list = await _systemOrganizeRepository.Queryable().Where(x => x.Id.StartsWith(dto.OrgCode))
  1484. .LeftJoin<OrderVisitDetail>((x, it) => x.Id == it.VisitOrgCode)
  1485. .Where((x, it) => it.OrderVisit.VisitTime >= dto.StartTime.Value && it.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1486. it.VisitTarget == EVisitTarget.Org && it.OrderVisit.VisitState == EVisitState.Visited)
  1487. .WhereIF(dto.OrgCode == "001", (x, it) => it.VisitOrgCode == dto.OrgCode)
  1488. .WhereIF(dto.OrgCode != "001", (x, it) => it.VisitOrgCode.StartsWith(dto.OrgCode))
  1489. .WhereIF(!string.IsNullOrEmpty(dto.LineNum), (x, it) => it.OrderVisit.Order.CallRecord.Gateway.Contains(dto.LineNum))
  1490. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Citizen)
  1491. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, (x, it) => it.OrderVisit.Order.IdentityType == EIdentityType.Enterprise)
  1492. .WhereIF(IsCenter == false, (x, it) => it.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1493. .GroupBy((x, it) => new
  1494. {
  1495. VisitOrgCode = it.VisitOrgCode
  1496. })
  1497. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1498. {
  1499. OrgCode = it.VisitOrgCode,
  1500. TotalSumCount = SqlFunc.AggregateCount(it.VisitOrgCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("9"))),
  1501. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1502. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "5", 1, 0)),
  1503. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1504. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1505. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "4", 1, 0)),
  1506. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1507. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1508. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1509. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1510. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1511. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "0", 1, 0)),
  1512. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1513. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1514. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "2", 1, 0)),
  1515. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1516. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1517. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "7", 1, 0)),
  1518. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1519. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1520. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgProcessingResults, "Key") == "6", 1, 0)),
  1521. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(it.OrgHandledAttitude, "Key") == "6", 1, 0))) //未接通
  1522. })
  1523. .MergeTable()
  1524. .LeftJoin<SystemOrganize>((x, it) => x.OrgCode == it.Id)
  1525. .Select((x, it) => new VisitAndOrgSatisfactionStatisticsDto()
  1526. {
  1527. OrgName = it.Name,
  1528. OrgCode = x.OrgCode,
  1529. OrgType = it.OrgType,
  1530. TotalSumCount = x.TotalSumCount,
  1531. VerySatisfiedCount = x.VerySatisfiedCount, //非常满意数
  1532. SatisfiedCount = x.SatisfiedCount, //满意数
  1533. RegardedAsSatisfiedCount = x.RegardedAsSatisfiedCount, //视为满意
  1534. DefaultSatisfiedCount = x.DefaultSatisfiedCount, //默认满意
  1535. NoSatisfiedCount = x.NoSatisfiedCount, //不满意
  1536. NoEvaluateCount = x.NoEvaluateCount, //未做评价
  1537. NoPutThroughCount = x.NoPutThroughCount, //未接通
  1538. })
  1539. .ToListAsync();
  1540. return list;
  1541. }
  1542. /// <summary>
  1543. /// 热点区域统计
  1544. /// </summary>
  1545. /// <param name="dto"></param>
  1546. /// <returns></returns>
  1547. public async Task<(List<SystemArea> area, object items)> HotspotAndAreaStatistics(HotspotAndAreaStatisticsReq dto)
  1548. {
  1549. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  1550. var endIndex = (2 * dto.HotspotLevel).ToString();
  1551. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  1552. .Select(x => new
  1553. {
  1554. HotspotId = x.Id,
  1555. HotspotName = x.HotSpotFullName,
  1556. }).MergeTable();
  1557. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1558. .Select(x => new
  1559. {
  1560. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  1561. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1562. }).MergeTable();
  1563. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  1564. .GroupBy((it, o) => new
  1565. {
  1566. it.HotspotId,
  1567. it.HotspotName,
  1568. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1569. })
  1570. .OrderBy((it, o) => it.HotspotId)
  1571. .Select((it, o) => new
  1572. {
  1573. HotspotId = it.HotspotId,
  1574. HotspotName = it.HotspotName,
  1575. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1576. Count = SqlFunc.AggregateCount(it.HotspotId)
  1577. }).MergeTable();
  1578. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  1579. .GroupBy((pp, dd) => new
  1580. {
  1581. HotspotId = dd.HotspotId,
  1582. HotspotName = dd.HotspotName,
  1583. AreaCode = pp.Id,
  1584. AreaName = pp.AreaName,
  1585. })
  1586. .OrderBy((pp, dd) => dd.HotspotId)
  1587. .Select((pp, dd) => new
  1588. {
  1589. HotspotId = dd.HotspotId,
  1590. HotspotName = dd.HotspotName,
  1591. AreaCode = pp.Id,
  1592. AreaName = pp.AreaName,
  1593. Count = SqlFunc.AggregateSum(dd.Count)
  1594. }).ToPivotListAsync(q => q.AreaCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  1595. var areaTitleList = await _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id)
  1596. .ToListAsync();
  1597. return (areaTitleList, returnList);
  1598. }
  1599. /// <summary>
  1600. /// 热点区域统计--导出
  1601. /// </summary>
  1602. /// <param name="dto"></param>
  1603. /// <returns></returns>
  1604. public async Task<DataTable> HotspotAndAreaStatisticsExport(HotspotAndAreaStatisticsReq dto)
  1605. {
  1606. var areaList = _systemAreaRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 6 && x.Id != "510000").OrderBy(x => x.Id).MergeTable();
  1607. var endIndex = (2 * dto.HotspotLevel).ToString();
  1608. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  1609. .Select(x => new
  1610. {
  1611. HotspotId = x.Id,
  1612. HotspotName = x.HotSpotFullName,
  1613. }).MergeTable();
  1614. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  1615. .Select(x => new
  1616. {
  1617. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  1618. AreaCode = x.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1619. }).MergeTable();
  1620. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  1621. .GroupBy((it, o) => new
  1622. {
  1623. it.HotspotId,
  1624. it.HotspotName,
  1625. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1626. })
  1627. .OrderBy((it, o) => it.HotspotId)
  1628. .Select((it, o) => new
  1629. {
  1630. HotspotId = it.HotspotId,
  1631. HotspotName = it.HotspotName,
  1632. AreaCode = o.AreaCode.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("6")),
  1633. Count = SqlFunc.AggregateCount(it.HotspotId)
  1634. }).MergeTable();
  1635. var returnList = await areaList.LeftJoin(hotListAndOrder, (pp, dd) => pp.Id == dd.AreaCode)
  1636. .GroupBy((pp, dd) => new
  1637. {
  1638. HotspotId = dd.HotspotId,
  1639. HotspotName = dd.HotspotName,
  1640. AreaCode = pp.Id,
  1641. AreaName = pp.AreaName,
  1642. })
  1643. .OrderBy((pp, dd) => dd.HotspotId)
  1644. .Select((pp, dd) => new
  1645. {
  1646. HotspotId = dd.HotspotId,
  1647. HotspotName = dd.HotspotName,
  1648. AreaCode = pp.Id,
  1649. AreaName = pp.AreaName,
  1650. Count = SqlFunc.AggregateSum(dd.Count)
  1651. }).ToPivotTableAsync(q => q.AreaName, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  1652. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  1653. return returnList;
  1654. }
  1655. public DataTable InitHotspotTable(DataTable dt, List<string> AddColumnName, int HotspotLevel)
  1656. {
  1657. //修改列名
  1658. if (dt.Columns.Contains("HotspotName"))
  1659. dt.Columns["HotspotName"].ColumnName = "一级热点";
  1660. //增加小计
  1661. DataColumn totalColumn = new DataColumn("小计", typeof(decimal));
  1662. dt.Columns.Add(totalColumn);
  1663. if (dt.Columns.Contains("Column1"))
  1664. dt.Columns.Remove("Column1");
  1665. //计算小计
  1666. for (int i = 0;i < dt.Rows.Count;i++)
  1667. {
  1668. int sumcount = 0;
  1669. for (int j = 1;j < dt.Columns.Count - 1;j++)
  1670. {
  1671. sumcount += Convert.ToInt32(dt.Rows[i][j].ToString());
  1672. }
  1673. dt.Rows[i][dt.Columns.Count - 1] = sumcount;
  1674. }
  1675. //增加合计
  1676. DataRow totalRow = dt.NewRow();
  1677. if (dt.Columns[0].ColumnName == "HotspotName") totalRow["HotspotName"] = "合计";
  1678. else totalRow["一级热点"] = "合计";
  1679. for (int i = 1;i < dt.Columns.Count;i++)
  1680. {
  1681. int sumcount = 0;
  1682. for (int j = 0;j < dt.Rows.Count;j++)
  1683. {
  1684. sumcount += Convert.ToInt32(dt.Rows[j][i].ToString());
  1685. }
  1686. totalRow[i] = sumcount;
  1687. }
  1688. dt.Rows.Add(totalRow);
  1689. //创建新表
  1690. DataTable dt2 = new DataTable();
  1691. //添加表头
  1692. foreach (var item in AddColumnName)
  1693. {
  1694. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  1695. {
  1696. dt2.Columns.Add("一级热点");
  1697. if (HotspotLevel == 2)
  1698. {
  1699. dt2.Columns.Add("二级热点");
  1700. }
  1701. else if (HotspotLevel == 3)
  1702. {
  1703. dt2.Columns.Add("二级热点");
  1704. dt2.Columns.Add("三级热点");
  1705. }
  1706. else if (HotspotLevel == 4)
  1707. {
  1708. dt2.Columns.Add("二级热点");
  1709. dt2.Columns.Add("三级热点");
  1710. dt2.Columns.Add("四级热点");
  1711. }
  1712. }
  1713. else
  1714. {
  1715. //if (dt.Columns.Contains(item))
  1716. dt2.Columns.Add(item);
  1717. }
  1718. }
  1719. //处理数据
  1720. foreach (DataRow sourceRow in dt.Rows)
  1721. {
  1722. if (sourceRow["一级热点"].ToString() == "")
  1723. {
  1724. continue;
  1725. }
  1726. DataRow targetRow = dt2.NewRow();
  1727. foreach (var item in AddColumnName)
  1728. {
  1729. if (item.Equals("HotspotName") || item.Equals("热点分类"))
  1730. {
  1731. targetRow["一级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[0];
  1732. if (HotspotLevel == 2)
  1733. {
  1734. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  1735. }
  1736. else if (HotspotLevel == 3)
  1737. {
  1738. try
  1739. {
  1740. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  1741. }
  1742. catch
  1743. {
  1744. targetRow["二级热点"] = "";
  1745. }
  1746. try
  1747. {
  1748. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  1749. }
  1750. catch
  1751. {
  1752. targetRow["三级热点"] = "";
  1753. }
  1754. }
  1755. else if (HotspotLevel == 4)
  1756. {
  1757. try
  1758. {
  1759. targetRow["二级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[1];
  1760. }
  1761. catch
  1762. {
  1763. targetRow["二级热点"] = "";
  1764. }
  1765. try
  1766. {
  1767. targetRow["三级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[2];
  1768. }
  1769. catch
  1770. {
  1771. targetRow["三级热点"] = "";
  1772. }
  1773. try
  1774. {
  1775. targetRow["四级热点"] = sourceRow["一级热点"].ToString()?.Split('-')[3];
  1776. }
  1777. catch
  1778. {
  1779. targetRow["四级热点"] = "";
  1780. }
  1781. }
  1782. }
  1783. else
  1784. {
  1785. try
  1786. {
  1787. targetRow[item] = sourceRow[item];
  1788. }
  1789. catch
  1790. {
  1791. targetRow[item] = 0;
  1792. }
  1793. }
  1794. }
  1795. dt2.Rows.Add(targetRow);
  1796. }
  1797. return dt2;
  1798. }
  1799. /// <summary>
  1800. /// 热点类型满意度统计
  1801. /// </summary>
  1802. /// <returns></returns>
  1803. public async Task<List<VisitAndHotspotSatisfactionStatisticsDto>> VisitAndHotspotSatisfactionStatistics(VisitAndHotspotPagedKeywordRequest dto)
  1804. {
  1805. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1806. var list = _orderVisitDetailRepository.Queryable()
  1807. .Includes(x => x.OrderVisit, v => v.Order)
  1808. .InnerJoin<Hotspot>((x, h) =>
  1809. h.Id == x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"), SqlFunc.MappingColumn<int>("2")) &&
  1810. h.ParentId == null)
  1811. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime.Value && x.OrderVisit.VisitTime <= dto.EndTime.Value &&
  1812. x.VisitTarget == EVisitTarget.Org && x.OrderVisit.VisitState == EVisitState.Visited && !string.IsNullOrEmpty(x.VisitOrgCode))
  1813. .WhereIF(string.IsNullOrEmpty(dto.HotspotName) == false, (x, h) => h.HotSpotName == dto.HotspotName)
  1814. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1815. .WhereIF(dto.TypeId == 1, x => x.OrgProcessingResults != null)
  1816. .WhereIF(dto.TypeId == 2, x => x.OrgHandledAttitude != null);
  1817. var data = new List<VisitAndHotspotSatisfactionStatisticsDto>();
  1818. if (IsCenter && list != null)
  1819. {
  1820. data = await list.GroupBy((x, h) => new
  1821. {
  1822. HotspotName = h.HotSpotName,
  1823. HotspotId = h.Id
  1824. })
  1825. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  1826. {
  1827. HotspotName = h.HotSpotName,
  1828. HotspotId = h.Id,
  1829. TotalSumCount =
  1830. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  1831. SqlFunc.MappingColumn<int>("2"))),
  1832. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1833. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1834. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1835. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1836. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1837. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1838. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1839. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1840. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1841. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1842. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1843. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1844. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1845. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1846. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1847. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1848. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1849. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1850. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1851. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1852. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1853. })
  1854. .ToListAsync();
  1855. }
  1856. else
  1857. {
  1858. data = await list.GroupBy((x, h) => new
  1859. {
  1860. HotspotName = h.HotSpotName,
  1861. HotspotId = h.Id
  1862. })
  1863. .Select((x, h) => new VisitAndHotspotSatisfactionStatisticsDto()
  1864. {
  1865. HotspotName = h.HotSpotName,
  1866. HotspotId = h.Id,
  1867. TotalSumCount =
  1868. SqlFunc.AggregateCount(x.OrderVisit.Order.HotspotId.Substring(SqlFunc.MappingColumn<int>("0"),
  1869. SqlFunc.MappingColumn<int>("2"))),
  1870. VerySatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1871. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "5", 1, 0)),
  1872. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "5", 1, 0))), //非常满意数
  1873. SatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1874. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "4", 1, 0)),
  1875. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "4", 1, 0))), //满意数
  1876. RegardedAsSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1877. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "-1", 1, 0)),
  1878. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "-1", 1, 0))), //视为满意
  1879. DefaultSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1880. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "0", 1, 0)),
  1881. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "0", 1, 0))), //默认满意
  1882. NoSatisfiedCount = SqlFunc.IIF(dto.TypeId == 1,
  1883. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2", 1, 0)),
  1884. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2", 1, 0))), //不满意
  1885. NoEvaluateCount = SqlFunc.IIF(dto.TypeId == 1,
  1886. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "7", 1, 0)),
  1887. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "7", 1, 0))), //未做评价
  1888. NoPutThroughCount = SqlFunc.IIF(dto.TypeId == 1,
  1889. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "6", 1, 0)),
  1890. SqlFunc.AggregateSum(SqlFunc.IIF(SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "6", 1, 0))), //未接通
  1891. })
  1892. .ToListAsync();
  1893. }
  1894. return data;
  1895. }
  1896. /// <summary>
  1897. /// 热点满意度明细统计
  1898. /// </summary>
  1899. /// <param name="dto"></param>
  1900. /// <returns></returns>
  1901. public ISugarQueryable<OrderVisitDetail> VisitAndHotspotSatisfactionDetail(VisitAndHotspotPagedKeywordRequest dto)
  1902. {
  1903. bool IsCenter = _sessionContextProvider.SessionContext.OrgIsCenter;
  1904. var key = string.Empty;
  1905. if (!string.IsNullOrEmpty(dto.TitleCode))
  1906. {
  1907. switch (dto.TitleCode)
  1908. {
  1909. case "verySatisfiedCount":
  1910. key = "5";
  1911. break;
  1912. case "satisfiedCount":
  1913. key = "4";
  1914. break;
  1915. case "regardedAsSatisfiedCount":
  1916. key = "-1";
  1917. break;
  1918. case "defaultSatisfiedCount":
  1919. key = "0";
  1920. break;
  1921. case "noSatisfiedCount":
  1922. key = "2";
  1923. break;
  1924. case "noEvaluateCount":
  1925. key = "7";
  1926. break;
  1927. case "noPutThroughCount":
  1928. key = "6";
  1929. break;
  1930. }
  1931. }
  1932. return _orderVisitDetailRepository.Queryable()
  1933. .Includes(x => x.OrderVisit, o => o.Order)
  1934. .Where(x => x.OrderVisit.VisitTime >= dto.StartTime && x.OrderVisit.VisitTime <= dto.EndTime && x.VisitTarget == EVisitTarget.Org &&
  1935. x.OrderVisit.VisitState == EVisitState.Visited)
  1936. .WhereIF(!string.IsNullOrEmpty(dto.HotspotName), x => x.OrderVisit.Order.Hotspot.HotSpotFullName.StartsWith(dto.HotspotName))
  1937. .WhereIF(IsCenter == false, x => x.VisitOrgCode.StartsWith(_sessionContextProvider.SessionContext.OrgId))
  1938. .WhereIF(dto.TypeId is 1, x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == key)
  1939. .WhereIF(dto.TypeId is 2, x => SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == key);
  1940. }
  1941. /// <summary>
  1942. /// 话务员办件统计
  1943. /// </summary>
  1944. /// <param name="dto"></param>
  1945. /// <returns></returns>
  1946. public ISugarQueryable<OrderBiCentreDataListVo> CentreDataList(ReportPagedRequest dto)
  1947. {
  1948. if (!dto.StartTime.HasValue || !dto.EndTime.HasValue) throw UserFriendlyException.SameMessage("请选择时间!");
  1949. var query = _orderRepository.Queryable(false, false, false)
  1950. .WhereIF(dto.StartTime.HasValue, it => it.CreationTime >= dto.StartTime)
  1951. .WhereIF(dto.EndTime.HasValue, it => it.CreationTime <= dto.EndTime)
  1952. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), it => it.SignerName.Contains(dto.Keyword!))
  1953. .GroupBy(it => new { it.SignerId, it.SignerName })
  1954. .Select(it => new OrderBiCentreDataListVo
  1955. {
  1956. UserName = it.SignerName,
  1957. UserId = it.SignerId,
  1958. //Subtotal = SqlFunc.AggregateCount(x.AcceptorId),
  1959. CentreArchive =
  1960. SqlFunc.AggregateSum(
  1961. SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效", 1, 0)), //中心归档件
  1962. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && (it.FileUserRole == EFileUserType.Org || it.FileUserRole == EFileUserType.Dispatch), 1, 0)), //转办信件
  1963. CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(
  1964. it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  1965. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  1966. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed)), 1, 0)),
  1967. NoCentreCareOf =
  1968. SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType != "无效" && (it.Status <= EOrderStatus.HandOverToUnAccept), 1,
  1969. 0)), //坐席待办 //中心领导?市领导? 是否在统计条件中
  1970. //CentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF(it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Jiaoban, 1, 0)),
  1971. //NoCentreCareOf = SqlFunc.AggregateSum(SqlFunc.IIF((int)x.Status < 300 && x.ExpiredTime > x.FiledTime, 1, 0)),
  1972. Invalid = SqlFunc.AggregateSum(SqlFunc.IIF(it.AcceptType == "无效", 1, 0)),
  1973. Repeat = SqlFunc.AggregateSum(SqlFunc.IIF(it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0, 1, 0)),
  1974. Subtotal = SqlFunc.AggregateSum(SqlFunc.IIF(
  1975. (it.Status >= EOrderStatus.Filed && it.ProcessType == EProcessType.Zhiban && it.AcceptType != "无效") ||
  1976. (it.AcceptType != "无效" && (it.ProcessType == EProcessType.Jiaoban ||
  1977. (it.ActualHandleStepName == "派单组" && it.Status < EOrderStatus.Filed) ||
  1978. (it.ActualHandleStepName == "班长审批" && it.Status < EOrderStatus.Filed))) ||
  1979. (it.Status <= EOrderStatus.HandOverToUnAccept) || it.AcceptType == "无效" ||
  1980. (it.DuplicateIds != null && SqlFunc.JsonArrayLength(it.DuplicateIds) > 0), 1, 0))
  1981. }).MergeTable();
  1982. switch (dto.SortField)
  1983. {
  1984. case "centreArchive":
  1985. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreArchive) : query.OrderByDescending(x => x.CentreArchive);
  1986. break;
  1987. case "centreCareOf":
  1988. query = dto.SortRule is 0 ? query.OrderBy(x => x.CentreCareOf) : query.OrderByDescending(x => x.CentreCareOf);
  1989. break;
  1990. case "noCentreCareOf":
  1991. query = dto.SortRule is 0 ? query.OrderBy(x => x.NoCentreCareOf) : query.OrderByDescending(x => x.NoCentreCareOf);
  1992. break;
  1993. case "invalid":
  1994. query = dto.SortRule is 0 ? query.OrderBy(x => x.Invalid) : query.OrderByDescending(x => x.Invalid);
  1995. break;
  1996. case "repeat":
  1997. query = dto.SortRule is 0 ? query.OrderBy(x => x.Repeat) : query.OrderByDescending(x => x.Repeat);
  1998. break;
  1999. case "subtotal":
  2000. query = dto.SortRule is 0 ? query.OrderBy(x => x.Subtotal) : query.OrderByDescending(x => x.Subtotal);
  2001. break;
  2002. }
  2003. if (string.IsNullOrEmpty(dto.SortField))
  2004. {
  2005. query = query.OrderByDescending(x => x.Subtotal);
  2006. }
  2007. return query;
  2008. }
  2009. /// <summary>
  2010. /// 热点受理类型统计
  2011. /// </summary>
  2012. /// <param name="dto"></param>
  2013. /// <returns></returns>
  2014. public async Task<(List<SystemDicData> acceptTypes, object items)> HotspotAndAcceptTypeStatistics(HotspotAndAcceptTypeStatisticsReq dto)
  2015. {
  2016. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2017. var endIndex = (2 * dto.HotspotLevel).ToString();
  2018. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2019. .Select(x => new
  2020. {
  2021. HotspotId = x.Id,
  2022. HotspotName = x.HotSpotFullName,
  2023. }).MergeTable();
  2024. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2025. .Select(x => new
  2026. {
  2027. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2028. AcceptTypeCode = x.AcceptTypeCode,
  2029. }).MergeTable();
  2030. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2031. .GroupBy((it, o) => new
  2032. {
  2033. it.HotspotId,
  2034. it.HotspotName,
  2035. AcceptTypeCode = o.AcceptTypeCode,
  2036. })
  2037. .OrderBy((it, o) => it.HotspotId)
  2038. .Select((it, o) => new
  2039. {
  2040. HotspotId = it.HotspotId,
  2041. HotspotName = it.HotspotName,
  2042. AcceptTypeCode = o.AcceptTypeCode,
  2043. Count = SqlFunc.AggregateCount(it.HotspotId)
  2044. }).MergeTable();
  2045. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2046. .GroupBy((pp, dd) => new
  2047. {
  2048. HotspotId = dd.HotspotId,
  2049. HotspotName = dd.HotspotName,
  2050. AcceptTypeCode = pp.DicDataValue,
  2051. AcceptType = pp.DicDataName,
  2052. })
  2053. .OrderBy((pp, dd) => dd.HotspotId)
  2054. .Select((pp, dd) => new
  2055. {
  2056. HotspotId = dd.HotspotId,
  2057. HotspotName = dd.HotspotName,
  2058. AcceptTypeCode = pp.DicDataValue,
  2059. AcceptType = pp.DicDataName,
  2060. Count = SqlFunc.AggregateSum(dd.Count)
  2061. }).ToPivotListAsync(q => q.AcceptTypeCode, q => new { q.HotspotName, q.HotspotId }, q => q.Sum(x => x.Count));
  2062. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  2063. return (titleList, returnList);
  2064. }
  2065. /// <summary>
  2066. /// 热点受理类型统计--导出
  2067. /// </summary>
  2068. /// <param name="dto"></param>
  2069. /// <returns></returns>
  2070. public async Task<DataTable> HotspotAndAcceptTypeStatisticsExport(HotspotAndAcceptTypeStatisticsReq dto)
  2071. {
  2072. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2073. var endIndex = (2 * dto.HotspotLevel).ToString();
  2074. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == int.Parse(endIndex))
  2075. .Select(x => new
  2076. {
  2077. HotspotId = x.Id,
  2078. HotspotName = x.HotSpotFullName,
  2079. }).MergeTable();
  2080. var orderList = _orderRepository.Queryable().Where(x => x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2081. .Select(x => new
  2082. {
  2083. HotspotId = x.HotspotId.Substring(0, int.Parse(endIndex)),
  2084. AcceptTypeCode = x.AcceptTypeCode,
  2085. }).MergeTable();
  2086. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2087. .GroupBy((it, o) => new
  2088. {
  2089. it.HotspotId,
  2090. it.HotspotName,
  2091. AcceptTypeCode = o.AcceptTypeCode,
  2092. })
  2093. .OrderBy((it, o) => it.HotspotId)
  2094. .Select((it, o) => new
  2095. {
  2096. HotspotId = it.HotspotId,
  2097. HotspotName = it.HotspotName,
  2098. AcceptTypeCode = o.AcceptTypeCode,
  2099. Count = SqlFunc.AggregateCount(it.HotspotId)
  2100. }).MergeTable();
  2101. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2102. .GroupBy((pp, dd) => new
  2103. {
  2104. HotspotId = dd.HotspotId,
  2105. HotspotName = dd.HotspotName,
  2106. AcceptTypeCode = pp.DicDataValue,
  2107. AcceptType = pp.DicDataName,
  2108. })
  2109. .OrderBy((pp, dd) => dd.HotspotId)
  2110. .Select((pp, dd) => new
  2111. {
  2112. HotspotId = dd.HotspotId,
  2113. HotspotName = dd.HotspotName,
  2114. AcceptTypeCode = pp.DicDataValue,
  2115. AcceptType = pp.DicDataName,
  2116. Count = SqlFunc.AggregateSum(dd.Count)
  2117. }).ToPivotTableAsync(q => q.AcceptTypeCode, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  2118. //returnList.Rows.RemoveAt(returnList.Rows.Count-1);
  2119. return returnList;
  2120. }
  2121. /// <summary>
  2122. /// 热点受理类型统计明细
  2123. /// </summary>
  2124. /// <param name="dto"></param>
  2125. /// <returns></returns>
  2126. public ISugarQueryable<Order> HotspotAndAcceptTypeStatisticsDetail(HotspotAndAcceptTypeStatisticsDetailReq dto)
  2127. {
  2128. var query = _orderRepository.Queryable()
  2129. .Where(x => x.HotspotId.StartsWith(dto.HotspotId) && x.CreationTime >= dto.StartTime && x.CreationTime < dto.EndTime)
  2130. .WhereIF(!string.IsNullOrEmpty(dto.AcceptTypeCode), x => x.AcceptTypeCode.StartsWith(dto.AcceptTypeCode))
  2131. .OrderByDescending(x => x.CreationTime);
  2132. return query;
  2133. }
  2134. /// <summary>
  2135. /// 甄别申请统计
  2136. /// </summary>
  2137. /// <returns></returns>
  2138. public ISugarQueryable<OrderScreenApplyVo> OrderScreenApply(OrderScreenApplyPagedRequest dto)
  2139. {
  2140. var query = _orderScreenRepository.Queryable()
  2141. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.CreationTime >= dto.StartTime && x.CreationTime <= dto.EndTime)
  2142. .WhereIF(!string.IsNullOrEmpty(dto.ApplyUserName), x => x.CreatorName == dto.ApplyUserName)
  2143. .WhereIF(!string.IsNullOrEmpty(dto.ApplyOrgName), x => x.CreatorOrgName == dto.ApplyOrgName)
  2144. .GroupBy(x => new { ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"), x.CreatorName, x.CreatorOrgName })
  2145. .Select(x => new OrderScreenApplyVo
  2146. {
  2147. ApplyTime = x.CreationTime.ToString("yyyy-MM-dd"),
  2148. ApplyUserName = x.CreatorName,
  2149. ApplyOrgName = x.CreatorOrgName,
  2150. ApplyNum = SqlFunc.AggregateCount(1)
  2151. });
  2152. return query;
  2153. }
  2154. /// <summary>
  2155. /// 甄别审批统计
  2156. /// </summary>
  2157. /// <returns></returns>
  2158. public ISugarQueryable<OrderScreenAuditVo> OrderScreenAudit(OrderScreenAuditPagedRequest dto)
  2159. {
  2160. var query = _workflowTraceRepository.Queryable()
  2161. .Where(x=>x.ModuleCode == "OrderScreen")
  2162. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, x => x.HandleTime >= dto.StartTime && x.HandleTime <= dto.EndTime)
  2163. .WhereIF(!string.IsNullOrEmpty(dto.AuditUserName), x => x.HandlerName == dto.AuditUserName)
  2164. .Where(x => x.HandlerName != null && x.HandlerName != "")
  2165. .WhereIF(dto.AuditType is 1, x => x.Name == "班长审批")
  2166. .WhereIF(dto.AuditType is 2, x => x.Name == "中心领导")
  2167. .GroupBy(x => new { x.HandlerName })
  2168. .Select(x => new OrderScreenAuditVo
  2169. {
  2170. AuditName = x.HandlerName,
  2171. AuditNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceType == EWorkflowTraceType.Normal, 1, 0)),
  2172. AuditBackNum = SqlFunc.AggregateSum(SqlFunc.IIF(x.TraceType == EWorkflowTraceType.Previous, 1, 0)),
  2173. });
  2174. return query;
  2175. }
  2176. /// <summary>
  2177. /// 中心受理统计(日期)
  2178. /// </summary>
  2179. /// <param name="dto"></param>
  2180. /// <returns></returns>
  2181. public ISugarQueryable<OrderCenterAcceptVo> OrderCenterAccept(OrderCenterAcceptPagedRequest dto)
  2182. {
  2183. var sendBack = _orderSendBackAuditRepository.Queryable()
  2184. .Where(x => x.State == ESendBackAuditState.End)
  2185. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2186. var query = _orderRepository.Queryable()
  2187. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2188. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2189. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2190. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2191. .GroupBy(d => d.CreationTime.ToString("yyyy-MM-dd"))
  2192. .Select((d, s) => new OrderCenterAcceptVo
  2193. {
  2194. Time = d.CreationTime.ToString("yyyy-MM-dd"),
  2195. AcceptNum = SqlFunc.AggregateCount(1),
  2196. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2197. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2198. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2199. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2200. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2201. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0)),
  2202. DutyDeskNum = SqlFunc.AggregateDistinctCount(d.AcceptorId)
  2203. });
  2204. return query;
  2205. }
  2206. /// <summary>
  2207. /// 中心受理统计(值班坐席)
  2208. /// </summary>
  2209. /// <returns></returns>
  2210. public ISugarQueryable<OrderCenterAcceptUserVo> OrderCenterAcceptUser(OrderCenterAcceptPagedRequest dto)
  2211. {
  2212. var sendBack = _orderSendBackAuditRepository.Queryable()
  2213. .Where(x => x.State == ESendBackAuditState.End)
  2214. .GroupBy(x => x.OrderId).Select(x => new { OrderId = x.OrderId });
  2215. var query = _orderRepository.Queryable()
  2216. .LeftJoin(sendBack, (d, s) => d.Id == s.OrderId)
  2217. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.CreationTime >= dto.StartTime && d.CreationTime <= dto.EndTime)
  2218. .WhereIF(dto.TypeCode != null && dto.TypeCode == 1, d => d.IdentityType == EIdentityType.Citizen)
  2219. .WhereIF(dto.TypeCode != null && dto.TypeCode == 2, d => d.IdentityType == EIdentityType.Enterprise)
  2220. .GroupBy(d => d.AcceptorName)
  2221. .Select((d, s) => new OrderCenterAcceptUserVo
  2222. {
  2223. AcceptUserName = d.AcceptorName,
  2224. AcceptNum = SqlFunc.AggregateCount(1),
  2225. ValidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType != "无效", 1, 0)),
  2226. RepetitionNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.DuplicateIds == null || SqlFunc.JsonArrayLength(d.DuplicateIds) > 0, 1, 0)),
  2227. InvalidNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.AcceptType == "无效", 1, 0)),
  2228. HandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status >= EOrderStatus.Filed, 1, 0)),
  2229. NoHandleNum = SqlFunc.AggregateSum(SqlFunc.IIF(d.Status < EOrderStatus.Filed, 1, 0)),
  2230. BackNum = SqlFunc.AggregateSum(SqlFunc.IIF(s.OrderId != null && s.OrderId != "", 1, 0))
  2231. });
  2232. return query;
  2233. }
  2234. #region 甄别
  2235. public ISugarQueryable<OrderScreen> OrderScreenList(ScreenListDto dto)
  2236. {
  2237. var handler = dto.TabStatus is EScreenStatus.Apply;
  2238. var isAdmin = _orderDomainService.IsCheckAdmin();
  2239. ISugarQueryable<OrderScreen> query;
  2240. if (dto.source == 1)
  2241. {
  2242. query = _orderScreenRepository.Queryable(hasHandled: !handler, isAdmin: isAdmin);
  2243. }
  2244. else
  2245. {
  2246. query = _orderScreenRepository.Queryable(isAdmin: isAdmin)
  2247. .WhereIF(!isAdmin, x => x.CreatorOrgId.StartsWith(_sessionContext.RequiredOrgId));
  2248. }
  2249. query = query
  2250. .Includes(d => d.Order)
  2251. .Includes(d => d.VisitDetail)
  2252. .Includes(d => d.Visit, v => v.Order)
  2253. .Includes(d => d.Workflow)
  2254. .Includes(d => d.ScreenDetails.Where(sd => sd.AuditUserId == _sessionContext.UserId).OrderByDescending(sd => sd.AuditTime).Take(1)
  2255. .ToList())
  2256. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Visit.Order.Title.Contains(dto.Title!))
  2257. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Visit.Order.No.Contains(dto.No!));
  2258. if (dto.TabStatus is EScreenStatus.Apply)
  2259. {
  2260. query.Where(d =>
  2261. (d.Status == EScreenStatus.Apply || d.Status == EScreenStatus.Approval ||
  2262. (d.Status == EScreenStatus.SendBack && d.SendBackApply == false)));
  2263. }
  2264. if (dto.TabStatus.HasValue && dto.Status == EScreenStatus.MyHandle)
  2265. {
  2266. query.Where(d => (d.Status != EScreenStatus.Apply));
  2267. }
  2268. return query
  2269. .WhereIF(dto.DataScope is 1, x => x.CreatorId == _sessionContext.RequiredUserId)
  2270. .WhereIF(dto.Status.HasValue, x => x.Status == dto.Status)
  2271. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.Order!.AcceptTypeCode! == dto.AcceptType!)
  2272. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName), x => x.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2273. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), x => x.Order!.SourceChannelCode! == dto.SourceChannel!)
  2274. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), x => x.VisitDetail.VisitOrgName!.Contains(dto.VisitOrgName!))
  2275. .WhereIF(!string.IsNullOrEmpty(dto.CreatorOrgName), d => d.CreatorOrgName == dto.CreatorOrgName)
  2276. .WhereIF(!string.IsNullOrEmpty(dto.CreatorName), d => d.CreatorName == dto.CreatorName)
  2277. .WhereIF(dto.IsProvince.HasValue, x => x.Order!.IsProvince == dto.IsProvince)
  2278. .WhereIF(dto.IsSendBackApplyNum is true, x => x.SendBackApplyNum > 0)
  2279. .WhereIF(dto.IsSendBackApplyNum is false, x => x.SendBackApplyNum == 0)
  2280. .WhereIF(dto.CreationTimeStart.HasValue, d => d.CreationTime >= dto.CreationTimeStart)
  2281. .WhereIF(dto.CreationTimeEnd.HasValue, d => d.CreationTime <= dto.CreationTimeEnd)
  2282. .WhereIF(!string.IsNullOrEmpty(dto.OrderId), d => d.OrderId == dto.OrderId)
  2283. //甄别列表
  2284. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2285. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName), x => x.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2286. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2287. x => x.Order!.CreationTime >= dto.CreationTime && x.Order!.CreationTime <= dto.EndCreationTime)
  2288. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2289. x => x.Order!.CurrentHandleTime >= dto.CurrentHandleTime && x.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2290. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2291. x => x.Order!.FiledTime >= dto.FiledTime && x.Order!.FiledTime <= dto.EndFiledTime)
  2292. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2293. x => x.Visit.VisitTime >= dto.VisitTime && x.Visit.VisitTime <= dto.EndVisitTime)
  2294. .WhereIF(!string.IsNullOrEmpty(dto.Contact), x => x.Order!.Contact! == dto.Contact!)
  2295. .WhereIF(!string.IsNullOrEmpty(dto.FromPhone), x => x.Order!.FromPhone! == dto.FromPhone!)
  2296. .OrderByIF(dto is { SortRule: 0, SortField: "creationTime" }, x => x.CreationTime, OrderByType.Asc)
  2297. .OrderByIF(dto is { SortRule: 1, SortField: "creationTime" } || dto.SortRule is null, x => x.CreationTime, OrderByType.Desc);
  2298. }
  2299. public ISugarQueryable<OrderVisitDetail> MayScreenList(MayScreenListDto dto) {
  2300. var query = _orderVisitedDetailRepository.Queryable(false, true)
  2301. .Includes(x => x.OrderVisit)
  2302. .Includes(x => x.OrderVisit, y => y.Order)
  2303. .Includes(x => x.OrderVisit, y => y.Employee)
  2304. //.LeftJoin<OrderScreen>((x, s) => x.Id == s.VisitDetailId && s.IsDeleted == false)
  2305. .Includes(x => x.OrderScreens)
  2306. .Where(x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true) ||
  2307. x.OrderScreens.Any() == false
  2308. //|| x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.SendBackApply != true)) == false
  2309. )
  2310. .WhereIF(dto.ScreenType == EOrderScreenType.Seat, x => x.OrderVisit.Order.IsProvince == false)
  2311. .WhereIF(dto.ScreenSendBack is 1,
  2312. x => x.OrderScreens.Any(s => s.Status == EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply == true))
  2313. .WhereIF(dto.ScreenSendBack is 2,
  2314. x => x.OrderScreens.Any(s => (s.Status != EScreenStatus.SendBack && s.ScreenType == dto.ScreenType && s.SendBackApply != true)) ==
  2315. false)
  2316. .WhereIF(!string.IsNullOrEmpty(dto.No), x => x.OrderVisit.Order!.No!.Contains(dto.No!))
  2317. .WhereIF(!string.IsNullOrEmpty(dto.Title), x => x.OrderVisit.Order!.Title!.Contains(dto.Title!))
  2318. .WhereIF(dto.IsProvince.HasValue, x => x.OrderVisit.Order!.IsProvince == dto.IsProvince)
  2319. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), x => x.OrderVisit.Order!.AcceptTypeCode! == dto.AcceptType!)
  2320. .WhereIF(!string.IsNullOrEmpty(dto.HotspotSpliceName),
  2321. x => x.OrderVisit.Order!.Hotspot.HotSpotFullName!.StartsWith(dto.HotspotSpliceName!))
  2322. .WhereIF(!string.IsNullOrEmpty(dto.SourceChannel), x => x.OrderVisit.Order!.SourceChannelCode! == dto.SourceChannel!)
  2323. .WhereIF(!string.IsNullOrEmpty(dto.OrgLevelOneName), x => x.OrderVisit.Order!.OrgLevelOneName!.Contains(dto.OrgLevelOneName!))
  2324. .WhereIF(!string.IsNullOrEmpty(dto.CurrentHandleOrgName),
  2325. x => x.OrderVisit.Order!.CurrentHandleOrgName!.Contains(dto.CurrentHandleOrgName!))
  2326. .WhereIF(!string.IsNullOrEmpty(dto.VisitOrgName), x => x.VisitOrgName!.Contains(dto.VisitOrgName!))
  2327. .WhereIF(dto.CreationTime.HasValue && dto.EndCreationTime.HasValue,
  2328. x => x.OrderVisit.Order!.CreationTime >= dto.CreationTime && x.OrderVisit.Order!.CreationTime <= dto.EndCreationTime)
  2329. .WhereIF(dto.CurrentHandleTime.HasValue && dto.EndCurrentHandleTime.HasValue,
  2330. x => x.OrderVisit.Order!.CurrentHandleTime >= dto.CurrentHandleTime &&
  2331. x.OrderVisit.Order!.ActualHandleTime <= dto.EndCurrentHandleTime)
  2332. .WhereIF(dto.FiledTime.HasValue && dto.EndFiledTime.HasValue,
  2333. x => x.OrderVisit.Order!.FiledTime >= dto.FiledTime && x.OrderVisit.Order!.FiledTime <= dto.EndFiledTime)
  2334. .WhereIF(dto.VisitTime.HasValue && dto.EndVisitTime.HasValue,
  2335. x => x.OrderVisit.VisitTime >= dto.VisitTime && x.OrderVisit.VisitTime <= dto.EndVisitTime)
  2336. .WhereIF(dto.IsHomePage.HasValue && dto.IsHomePage == true,
  2337. x => x.OrderVisit.VisitTime < dto.CreationTimeEnd && x.OrderVisit.VisitTime > dto.CreationTimeStart)
  2338. //.WhereIF(dto.CounterSignType.HasValue, x => x.OrderVisit.Order!.CounterSignType == dto.CounterSignType)
  2339. //.WhereIF(!string.IsNullOrEmpty(dto.OrgProcessingResults),
  2340. // x => SqlFunc.JsonField(x.OrgProcessingResults, "Key") == dto.OrgProcessingResults)
  2341. //.WhereIF(!string.IsNullOrEmpty(dto.OrgHandledAttitude),
  2342. // x => SqlFunc.JsonListObjectAny(x.OrgHandledAttitude, "Key", dto.OrgHandledAttitude))
  2343. //.WhereIF(!string.IsNullOrEmpty(dto.OrgNoSatisfiedReason),
  2344. // x => SqlFunc.JsonField(x.OrgNoSatisfiedReason, "Key") == dto.OrgNoSatisfiedReason)
  2345. .Where(x => x.OrderVisit.VisitState == EVisitState.Visited && x.OrderVisit.IsCanHandle);
  2346. if (_sessionContext.OrgId != null && !_sessionContext.OrgIsCenter)
  2347. {
  2348. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2349. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2350. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2351. .Where(x => x.VisitTarget == EVisitTarget.Org && x.VisitOrgCode == _sessionContext.OrgId && (
  2352. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2353. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2354. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2355. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2356. ));
  2357. }
  2358. else
  2359. {
  2360. query.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2361. x => x.OrderVisit.Order.Title.Contains(dto.Keyword!) ||
  2362. x.OrderVisit.Order.No.Contains(dto.Keyword!))
  2363. .WhereIF(dto.ScreenType == EOrderScreenType.Org, x => x.VisitTarget == EVisitTarget.Org && (
  2364. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "1" ||
  2365. SqlFunc.JsonField(x.OrgProcessingResults, "Key") == "2" ||
  2366. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "1" ||
  2367. SqlFunc.JsonField(x.OrgHandledAttitude, "Key") == "2"
  2368. ))
  2369. .WhereIF(dto.ScreenType == EOrderScreenType.Seat,
  2370. x => x.VisitTarget == EVisitTarget.Seat &&
  2371. (x.SeatEvaluate == ESeatEvaluate.VeryNoSatisfied || x.SeatEvaluate == ESeatEvaluate.NoSatisfied))
  2372. ;
  2373. }
  2374. return query.OrderByIF(dto is { SortRule: 0, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Asc)
  2375. .OrderByIF(dto is { SortRule: 1, SortField: "order.startTime" }, x => x.OrderVisit.Order.StartTime, OrderByType.Desc)
  2376. .OrderByIF(dto is { SortRule: 0, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Asc)
  2377. .OrderByIF(dto is { SortRule: 1, SortField: "order.actualHandleTime" }, x => x.OrderVisit.Order.ActualHandleTime, OrderByType.Desc)
  2378. .OrderByIF(dto is { SortRule: 0, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Asc)
  2379. .OrderByIF(dto is { SortRule: 1, SortField: "order.filedTime" }, x => x.OrderVisit.Order.FiledTime, OrderByType.Desc)
  2380. .OrderByIF(dto is { SortRule: 0, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Asc)
  2381. .OrderByIF(dto is { SortRule: 1, SortField: "orderVisit.visitTime" }, x => x.OrderVisit.VisitTime, OrderByType.Desc)
  2382. .OrderByIF(dto.SortRule is null, x => x.CreationTime, OrderByType.Desc);
  2383. }
  2384. #endregion
  2385. #region private
  2386. /// <summary>
  2387. /// 接受外部工单(除省平台)
  2388. /// </summary>
  2389. /// <param name="dto"></param>
  2390. /// <param name="cancellationToken"></param>
  2391. /// <returns></returns>
  2392. private async Task<AddOrderResponse> ReceiveOrderFromOtherPlatformAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  2393. {
  2394. if (string.IsNullOrEmpty(dto.ExternalId))
  2395. throw new UserFriendlyException("工单外部编号不能为空");
  2396. var order = await _orderRepository.Queryable()
  2397. .FirstAsync(d => d.ExternalId == dto.ExternalId, cancellationToken);
  2398. if (order == null)
  2399. {
  2400. order = _mapper.Map<Order>(dto);
  2401. order.InitId();
  2402. if (files != null && files.Any())
  2403. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2404. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  2405. }
  2406. else
  2407. {
  2408. _mapper.Map(dto, order);
  2409. if (files != null && files.Any())
  2410. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2411. else
  2412. order.FileJson = new List<Share.Dtos.File.FileJson>();
  2413. await _orderRepository.UpdateAsync(order, cancellationToken);
  2414. }
  2415. return _mapper.Map<AddOrderResponse>(order);
  2416. }
  2417. /// <summary>
  2418. /// 接受省平台工单
  2419. /// </summary>
  2420. private async Task<AddOrderResponse> ReceiveOrderFromProvinceAsync(AddOrderDto dto, List<FileDto> files, CancellationToken cancellationToken)
  2421. {
  2422. if (string.IsNullOrEmpty(dto.ReceiveProvinceNo))
  2423. throw new UserFriendlyException("无效省工单编号");
  2424. var orderExtension = await _orderDomainService.GetOrderExtensionsAsync(dto.ReceiveProvinceNo, cancellationToken);
  2425. var order = await _orderRepository.GetAsync(d => d.ReceiveProvinceNo == dto.ReceiveProvinceNo, cancellationToken);
  2426. if (order is null)
  2427. {
  2428. order = _mapper.Map<Order>(dto);
  2429. order.InitId();
  2430. if (files != null && files.Any())
  2431. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2432. await _orderDomainService.AddAsync(order, cancellationToken: cancellationToken);
  2433. if (orderExtension is not null)
  2434. {
  2435. orderExtension.Id = order.Id;
  2436. if (dto.OrderExtension != null)
  2437. _mapper.Map(dto.OrderExtension, orderExtension);
  2438. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  2439. }
  2440. }
  2441. else
  2442. {
  2443. _mapper.Map(dto, order);
  2444. if (files != null && files.Any())
  2445. order.FileJson = await _fileRepository.AddFileAsync(files, order.Id, "", cancellationToken);
  2446. else
  2447. order.FileJson = new List<Share.Dtos.File.FileJson>();
  2448. order.ReTransactNum++;
  2449. //await _orderRepository.UpdateAsync(order, cancellationToken);
  2450. if (orderExtension is not null)
  2451. {
  2452. orderExtension.Id = order.Id;
  2453. if (dto.OrderExtension != null)
  2454. _mapper.Map(dto.OrderExtension, orderExtension);
  2455. await _orderDomainService.UpdateExtensionAsync(orderExtension, cancellationToken);
  2456. }
  2457. //计算order 期满时间
  2458. ExpiredTimeWithConfig expiredTimeConfig;
  2459. if (_appOptions.Value.IsZiGong)
  2460. {
  2461. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToCenter, order.Adapt<OrderTimeClacInfo>());
  2462. }
  2463. else
  2464. {
  2465. //期满时间
  2466. //expiredTimeConfig = _timeLimitDomainService.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, order.AcceptTypeCode);
  2467. expiredTimeConfig = await _expireTime.CalcExpiredTime(DateTime.Now, EFlowDirection.CenterToOrg, order.Adapt<OrderTimeClacInfo>());
  2468. }
  2469. _mapper.Map(expiredTimeConfig, order);
  2470. await _orderRepository.UpdateAsync(order, cancellationToken);
  2471. //特提(撤回至发起)
  2472. if (!string.IsNullOrEmpty(order.WorkflowId))
  2473. {
  2474. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, order.Status >= EOrderStatus.Filed, cancellationToken);
  2475. var isPaiDan = await _workflowDomainService.RecallToCenterFirstToSendAsync(order.WorkflowId, "省工单重派", order.Status >= EOrderStatus.Filed,
  2476. order.ExpiredTime, cancellationToken);
  2477. order.FileEmpty();
  2478. if (isPaiDan)
  2479. {
  2480. order.Status = EOrderStatus.Handling;
  2481. }
  2482. else
  2483. {
  2484. order.Status = EOrderStatus.WaitForAccept;
  2485. }
  2486. await _orderRepository.Updateable().SetColumns(o => new Order{ Status = order.Status }).Where(o => o.Id == order.Id).ExecuteCommandAsync(cancellationToken);
  2487. //await _orderRepository.UpdateAsync(order, cancellationToken);
  2488. //处理回访和发布信息
  2489. var publish = await _orderPublishRepository.GetAsync(x => x.OrderId == order.Id);
  2490. if (publish != null)
  2491. {
  2492. var publishHistory = _mapper.Map<OrderPublishHistory>(publish);
  2493. publishHistory.OrderPublishId = publish.Id;
  2494. publishHistory.ArrangeTitleAfter = publish.ArrangeTitle;
  2495. publishHistory.ArrangeTitleBefor = publish.ArrangeTitle;
  2496. publishHistory.ArrangeContentAfter = publish.ArrangeContent;
  2497. publishHistory.ArrangeContentBefor = publish.ArrangeContent;
  2498. publishHistory.ArrangeOpinionAfter = publish.ArrangeOpinion;
  2499. publishHistory.ArrangeOpinionBefor = publish.ArrangeOpinion;
  2500. await _orderPublishHistoryRepository.AddAsync(publishHistory, cancellationToken);
  2501. await _orderPublishRepository.RemoveAsync(publish, false, cancellationToken);
  2502. }
  2503. var visit = await _orderVisitRepository.GetAsync(x => x.OrderId == order.Id && x.VisitState != EVisitState.None);
  2504. if (visit != null)
  2505. {
  2506. visit.VisitState = EVisitState.None;
  2507. await _orderVisitRepository.UpdateAsync(visit, cancellationToken);
  2508. }
  2509. }
  2510. //await _workflowDomainService.RecallToStartStepAsync(order.WorkflowId, "省工单重派", current, cancellationToken);
  2511. }
  2512. return _mapper.Map<AddOrderResponse>(order);
  2513. }
  2514. /// <summary>
  2515. /// 派单量统计
  2516. /// </summary>
  2517. /// <param name="dto"></param>
  2518. /// <returns></returns>
  2519. public async Task<List<SendOrderReportOutDto>> SendOrderReportAsync(QuerySendOrderRequest dto)
  2520. {
  2521. var itemsHandled = _workflowTraceRepository.Queryable()
  2522. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  2523. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  2524. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status == EWorkflowStepStatus.Handled)
  2525. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  2526. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  2527. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  2528. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  2529. .Select((x, w, su) => new BiOrderSendVo
  2530. {
  2531. UserId = su.UserId,
  2532. UserName = su.UserName,
  2533. SendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  2534. NoSendOrderNum = 0,
  2535. });
  2536. var itemsNo = _workflowTraceRepository.Queryable()
  2537. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  2538. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  2539. .Where((x, w, su) => w.ModuleCode == "OrderHandle" && x.BusinessType == EBusinessType.Send && x.Status != EWorkflowStepStatus.Handled)
  2540. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  2541. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  2542. .WhereIF(!string.IsNullOrEmpty(dto.UserName), (x, w, su) => su.UserName == dto.UserName)
  2543. .GroupBy((x, w, su) => new { su.UserId, su.UserName })
  2544. .Select((x, w, su) => new BiOrderSendVo
  2545. {
  2546. UserId = su.UserId,
  2547. UserName = su.UserName,
  2548. SendOrderNum = 0,
  2549. NoSendOrderNum = SqlFunc.AggregateDistinctCount(w.ExternalId),
  2550. });
  2551. var items = await itemsHandled.LeftJoin(itemsNo, (hand, nohand) => hand.UserId == nohand.UserId)
  2552. .GroupBy((hand, nohand) => new { hand.UserId, hand.UserName })
  2553. .Select((hand, nohand) => new BiOrderSendVo
  2554. {
  2555. UserId = hand.UserId,
  2556. UserName = hand.UserName,
  2557. SendOrderNum = SqlFunc.AggregateSum(hand.SendOrderNum),
  2558. NoSendOrderNum = SqlFunc.AggregateSum(nohand.NoSendOrderNum),
  2559. }).ToListAsync();
  2560. var items2 = await _workflowTraceRepository.Queryable()
  2561. .LeftJoin<Workflow>((x, w) => x.WorkflowId == w.Id)
  2562. //.LeftJoin<WorkflowStepHandler>((x, w, wfsh) => x.StepId == wfsh.WorkflowStepId && wfsh.IsActualHandler == true)
  2563. .InnerJoin<SchedulingUser>((x, w, su) => x.HandlerId == su.UserId)
  2564. .Where((x, w, su) => w.ModuleCode == WorkflowModuleConsts.OrderHandle && x.BusinessType == EBusinessType.Send &&
  2565. x.Status == EWorkflowStepStatus.Handled
  2566. && !string.IsNullOrEmpty(x.NextMainHandler) && x.NextMainHandler != OrgSeedData.CenterId)
  2567. .Where((x, w, su) => x.CreationTime >= dto.StartTime.Value)
  2568. .Where((x, w, su) => x.CreationTime <= dto.EndTime.Value)
  2569. .GroupBy((x, w, su) => x.WorkflowId)
  2570. .Having((x, w, su) => SqlFunc.AggregateCount(x.WorkflowId) > 1)
  2571. .Select((x, w, su) => new { Id = x.WorkflowId, CreationTime = SqlFunc.AggregateMin(x.CreationTime) })
  2572. .MergeTable()
  2573. .LeftJoin<WorkflowTrace>((a, wt) => a.Id == wt.WorkflowId)
  2574. .LeftJoin<Workflow>((a, wt, wf) => wt.WorkflowId == wf.Id)
  2575. //.LeftJoin<WorkflowStepHandler>((a, wt, wf, wsh) => wt.StepId == wsh.WorkflowStepId && wsh.CreationTime == a.CreationTime)
  2576. .InnerJoin<SchedulingUser>((a, wt, wf, su) => wt.HandlerId == su.UserId)
  2577. .WhereIF(!string.IsNullOrEmpty(dto.UserName), ((a, wt, wf, su) => su.UserName == dto.UserName))
  2578. .GroupBy((a, wt, wf, su) => new { su.UserId, su.UserName })
  2579. .Select((a, wt, wf, su) => new BiOrderSendVo
  2580. {
  2581. UserId = su.UserId,
  2582. UserName = su.UserName,
  2583. SendOrderNum = 0,
  2584. NoSendOrderNum = 0,
  2585. ReSendOrderNum = SqlFunc.AggregateDistinctCount(wf.ExternalId),
  2586. }).ToListAsync();
  2587. var res = (from t1 in items
  2588. join t2 in items2 on t1.UserId equals t2.UserId into t1_t2
  2589. from item in t1_t2.DefaultIfEmpty()
  2590. select new SendOrderReportOutDto
  2591. {
  2592. UserId = t1.UserId,
  2593. UserName = t1.UserName,
  2594. SendOrderNum = t1.SendOrderNum,
  2595. NoSendOrderNum = t1.NoSendOrderNum,
  2596. ReSendOrderNum = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault(),
  2597. ChainRate = t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault() > 0
  2598. ? ((double.Parse(t1.SendOrderNum.ToString()) - double.Parse(t1_t2.Select(x => x.ReSendOrderNum).FirstOrDefault().ToString())) /
  2599. double.Parse(t1.SendOrderNum.ToString()) * 100).ToString("F2") + "%"
  2600. : "100.00%",
  2601. }).ToList();
  2602. return res;
  2603. }
  2604. /// <summary>
  2605. /// 扭转信件统计
  2606. /// </summary>
  2607. /// <param name="dto"></param>
  2608. /// <returns></returns>
  2609. public ISugarQueryable<OrderVisitJudeStatisticsRep> OrderVisitJudeStatistics(OrderVisitJudeStatisticsReq dto)
  2610. {
  2611. if (!dto.EndTime.HasValue)
  2612. {
  2613. dto.EndTime = dto.StartTime?.AddDays(1).AddSeconds(-1);
  2614. }
  2615. else
  2616. {
  2617. dto.EndTime = dto.EndTime?.AddDays(1).AddSeconds(-1);
  2618. }
  2619. return _orderVisitRepository.Queryable()
  2620. .WhereIF(dto.StartTime.HasValue, x => x.VisitTime >= dto.StartTime)
  2621. .WhereIF(dto.EndTime.HasValue, x => x.VisitTime <= dto.EndTime)
  2622. .GroupBy(x => new { EmployeeId = x.EmployeeId, Name = x.Employee.Name })
  2623. .Select(x => new OrderVisitJudeStatisticsRep()
  2624. {
  2625. EmpId = x.EmployeeId,
  2626. EmpName = x.Employee.Name,
  2627. OrgJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState != null, 1, 0)), //部门扭转总件
  2628. OrgJudeApprovalingCount =
  2629. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  2630. OrgJudeSuccessCount =
  2631. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  2632. OrgJudeFailCount =
  2633. SqlFunc.AggregateSum(SqlFunc.IIF(x.OrgJudge.HasValue && x.OrgJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0)),
  2634. SeatJudeCount = SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState != null, 1, 0)),
  2635. SeatJudeApprovalingCount =
  2636. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Judging, 1, 0)),
  2637. SeatJudeSuccessCount =
  2638. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.Agreed, 1, 0)),
  2639. SeatJudeFailCount =
  2640. SqlFunc.AggregateSum(SqlFunc.IIF(x.SeatJudge.HasValue && x.SeatJudge == true && x.JudgeState == EJudgeState.UnAgreed, 1, 0))
  2641. });
  2642. }
  2643. /// <summary>
  2644. /// 观察关注列表
  2645. /// </summary>
  2646. /// <param name="dto"></param>
  2647. /// <returns></returns>
  2648. public ISugarQueryable<OrderObserve> OrderObserveList(OrderObserveListDto dto)
  2649. {
  2650. return _orderObserveRepository.Queryable()
  2651. .Includes(d => d.Order)
  2652. .WhereIF(dto.IsProvince.HasValue, d => d.Order.IsProvince == dto.IsProvince)
  2653. //.WhereIF(!string.IsNullOrEmpty(dto.Keyword),
  2654. // x => x.Order.No.Contains(dto.Keyword!) || x.Order.Title.Contains(dto.Keyword!))
  2655. .WhereIF(!string.IsNullOrEmpty(dto.AcceptType), d => d.Order.AcceptTypeCode == dto.AcceptType) //受理类型
  2656. .WhereIF(!string.IsNullOrEmpty(dto.Hotspot),
  2657. d => d.Order.HotspotSpliceName != null && d.Order.HotspotSpliceName.Contains(dto.Hotspot)) //热点类型
  2658. .WhereIF(!string.IsNullOrEmpty(dto.ActualHandleOrgName),
  2659. d => d.Order.ActualHandleOrgName.Contains(dto.ActualHandleOrgName)) //接办部门(综合查询模糊)
  2660. .WhereIF(dto.ExpiredTimeStart.HasValue, d => d.Order.ExpiredTime >= dto.ExpiredTimeStart) //超期时间开始
  2661. .WhereIF(dto.ExpiredTimeEnd.HasValue, d => d.Order.ExpiredTime <= dto.ExpiredTimeEnd) //超期时间结束
  2662. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime) //受理时间开始
  2663. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime) //受理时间结束
  2664. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title.Contains(dto.Title!))
  2665. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No.Contains(dto.No!))
  2666. .OrderByDescending(d => d.CreationTime);
  2667. }
  2668. /// <summary>
  2669. /// 终止列表
  2670. /// </summary>
  2671. /// <param name="dto"></param>
  2672. /// <returns></returns>
  2673. public ISugarQueryable<OrderTerminate> OrderTerminateList(OrderTerminateListDto dto)
  2674. {
  2675. var handler = dto.AuditStatus is 2 or 0 || dto.QueryType is 0;
  2676. var isAdmin = _orderDomainService.IsCheckAdmin();
  2677. return _orderTerminateRepository.Queryable(hasHandled: handler, isAdmin: isAdmin)
  2678. .Includes(d => d.Order)
  2679. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.Order.No!.Contains(dto.No!))
  2680. .WhereIF(!string.IsNullOrEmpty(dto.Title), d => d.Order.Title!.Contains(dto.Title!))
  2681. .WhereIF(dto.ApplyStartTime.HasValue && dto.ApplyEndTime.HasValue,
  2682. d => d.CreationTime >= dto.ApplyStartTime && d.CreationTime <= dto.ApplyEndTime)
  2683. //.WhereIF(dto.AuditStatus is 1 , d=>d.Status == ETerminateStatus.Approval || d.Status == ETerminateStatus.SendBack )
  2684. //.WhereIF(dto.AuditStatus is 2, d => d.Status == ETerminateStatus.End || dto.Status == ETerminateStatus.Refuse)
  2685. .WhereIF(dto.QueryType is 1, d => d.CreatorId == _sessionContextProvider.SessionContext.UserId)
  2686. .WhereIF(dto.Status.HasValue, d => d.Status == dto.Status)
  2687. .WhereIF(dto.StartTime.HasValue && dto.EndTime.HasValue, d => d.Order.StartTime >= dto.StartTime && d.Order.StartTime <= dto.EndTime)
  2688. .OrderByDescending(d => d.CreationTime);
  2689. }
  2690. public ISugarQueryable<OrderListOutDto> QueryWaitedForSeat(QueryOrderWaitedDto dto)
  2691. {
  2692. EOrderStatus[] handleStatuses = EnumExts.GetFields<EOrderStatus>().Select(d => (EOrderStatus)d.Key).ToArray();
  2693. handleStatuses = handleStatuses.WhereIF(dto.IsHandled.HasValue,
  2694. d => dto.IsHandled!.Value
  2695. ? d is not EOrderStatus.WaitForAccept and not EOrderStatus.BackToUnAccept and not EOrderStatus.SpecialToUnAccept and not EOrderStatus.HandOverToUnAccept
  2696. : d is EOrderStatus.WaitForAccept or EOrderStatus.BackToUnAccept or EOrderStatus.SpecialToUnAccept or EOrderStatus.HandOverToUnAccept)
  2697. .ToArray();
  2698. var query = _orderRepository.Queryable();
  2699. if (dto.IsHandled.HasValue)
  2700. {
  2701. var hasHandled = dto.IsHandled.Value;
  2702. query = query.Where(d => SqlFunc.Subqueryable<WorkflowTrace>()
  2703. .Where(step => step.ExternalId == d.Id &&
  2704. (hasHandled || step.Status != EWorkflowStepStatus.Handled) &&
  2705. (!hasHandled || step.Status == EWorkflowStepStatus.Handled &&
  2706. step.TraceState != EWorkflowTraceState.StepRemoveByPrevious) &&
  2707. ((step.FlowAssignType == EFlowAssignType.User && !string.IsNullOrEmpty(step.HandlerId) &&
  2708. step.HandlerId == _sessionContextProvider.SessionContext.RequiredUserId) ||
  2709. (step.FlowAssignType == EFlowAssignType.Org && !string.IsNullOrEmpty(step.HandlerOrgId) &&
  2710. step.HandlerOrgId == _sessionContextProvider.SessionContext.RequiredOrgId) ||
  2711. (step.FlowAssignType == EFlowAssignType.Role && !string.IsNullOrEmpty(step.RoleId) &&
  2712. _sessionContextProvider.SessionContext.Roles.Contains(step.RoleId)))).Any() ||
  2713. (string.IsNullOrEmpty(d.WorkflowId) &&
  2714. (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContextProvider.SessionContext.RequiredUserId))
  2715. );
  2716. }
  2717. return query
  2718. // 交办件:已派单其他节点的工单,该选项卡下工单若办结就不显示
  2719. .WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 1, d => d.ProcessType == EProcessType.Jiaoban && d.Status < EOrderStatus.Filed)
  2720. // 办结件:当前登录坐席作为最初受理人已办结的工单
  2721. .WhereIF(dto.TypeCode.HasValue == true && dto.TypeCode == 2, d => d.Status >= EOrderStatus.Filed && d.AcceptorId == _sessionContextProvider.SessionContext.RequiredUserId)
  2722. .WhereIF(dto.IsProvince.HasValue, d => d.IsProvince == dto.IsProvince)
  2723. .WhereIF(dto.IsHandled.HasValue, d => handleStatuses.Contains(d.Status))
  2724. .WhereIF(!string.IsNullOrEmpty(dto.Keyword), d => d.Title.StartsWith(dto.Keyword!))
  2725. .WhereIF(!string.IsNullOrEmpty(dto.No), d => d.No == dto.No)
  2726. .WhereIF(!string.IsNullOrEmpty(dto.AreaCode), d => d.AreaCode == dto.AreaCode)
  2727. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == true, d => d.CounterSignType.HasValue)
  2728. .WhereIF(dto.IsCounterSign.HasValue && dto.IsCounterSign == false, d => d.CounterSignType == null)
  2729. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == true,
  2730. d => (d.ExpiredTime < DateTime.Now && d.Status < EOrderStatus.Filed) ||
  2731. (d.ExpiredTime < d.ActualHandleTime && d.Status >= EOrderStatus.Filed)) //超期 未办
  2732. .WhereIF(dto.ExpiredOrAlmostOverdue.HasValue && dto.ExpiredOrAlmostOverdue == false,
  2733. d => d.NearlyExpiredTime < DateTime.Now && d.ExpiredTime > DateTime.Now) //即将超期 未办
  2734. .WhereIF(dto.StartTime.HasValue, d => d.CreationTime >= dto.StartTime)
  2735. .WhereIF(dto.EndTime.HasValue, d => d.CreationTime <= dto.EndTime)
  2736. //.Where(d => (string.IsNullOrEmpty(d.WorkflowId) && (string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)))
  2737. //.Where(d => string.IsNullOrEmpty(d.SignerId) || d.SignerId == _sessionContext.RequiredUserId)
  2738. .WhereIF(dto.IsUrgent.HasValue, d => d.IsUrgent == dto.IsUrgent.Value)
  2739. .Where(x => x.Source < ESource.MLSQ || x.Source > ESource.WZSC)
  2740. .Where(x => x.Status != EOrderStatus.BackToProvince)
  2741. .WhereIF(dto.TypeCode.HasValue == false, m => m.Status < EOrderStatus.Filed)
  2742. //.OrderBy(d => d.Status)
  2743. .OrderByIF(dto.IsHandled == true, d => d.StartTime, OrderByType.Desc)
  2744. .OrderByIF(dto.IsHandled == false, d => new { IsUrgent = d.IsUrgent }, OrderByType.Desc)
  2745. .OrderByIF(dto.IsHandled == false, d => new { d.Status })
  2746. .OrderByIF(dto.IsHandled == false && string.IsNullOrEmpty(dto.SortField), d => d.CreationTime, OrderByType.Desc)
  2747. .OrderByIF(dto is { SortField: "creationTime", SortRule: 0 }, d => d.CreationTime, OrderByType.Asc) //创建时间升序
  2748. .OrderByIF(dto is { SortField: "creationTime", SortRule: 1 }, d => d.CreationTime, OrderByType.Desc) //创建时间降序
  2749. .OrderByIF(dto is { SortField: "startTime", SortRule: 0 }, d => d.StartTime, OrderByType.Asc) //受理时间升序
  2750. .OrderByIF(dto is { SortField: "startTime", SortRule: 1 }, d => d.StartTime, OrderByType.Desc) //受理时间降序
  2751. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 0 }, d => d.ExpiredTime, OrderByType.Asc) //期满时间升序
  2752. .OrderByIF(dto is { SortField: "expiredTime", SortRule: 1 }, d => d.ExpiredTime, OrderByType.Desc) //期满时间降序
  2753. .Select<OrderListOutDto>();
  2754. }
  2755. /// <summary>
  2756. /// 受理前十
  2757. /// </summary>
  2758. /// <param name="dto"></param>
  2759. /// <param name="isExport"></param>
  2760. /// <returns></returns>
  2761. public async Task<(List<SystemDicData> acceptTypes, object items, DataTable data)> AcceptTypeTop10List(ReportPagedRequest dto, bool isExport)
  2762. {
  2763. var dicList = _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).MergeTable();
  2764. var IsCenter = _sessionContext.OrgIsCenter;
  2765. var hotspotList = _hotspotRepository.Queryable().Where(x => SqlFunc.Length(x.Id) == 2)
  2766. .Select(x => new
  2767. {
  2768. HotspotId = x.Id,
  2769. HotspotName = x.HotSpotFullName,
  2770. }).MergeTable();
  2771. var orderList = _orderRepository.Queryable()
  2772. .WhereIF(dto.StartTime.HasValue, x => x.CreationTime >= dto.StartTime)
  2773. .WhereIF(dto.EndTime.HasValue, x => x.CreationTime <= dto.EndTime)
  2774. .WhereIF(IsCenter == false, x => x.ActualHandleOrgCode.StartsWith(_sessionContext.RequiredOrgId))
  2775. .Select(x => new
  2776. {
  2777. HotspotId = x.HotspotId.Substring(0, 2),
  2778. AcceptTypeCode = x.AcceptTypeCode,
  2779. }).MergeTable();
  2780. var hotListAndOrder = hotspotList.LeftJoin(orderList, (it, o) => it.HotspotId == o.HotspotId)
  2781. .GroupBy((it, o) => new
  2782. {
  2783. it.HotspotId,
  2784. it.HotspotName,
  2785. AcceptTypeCode = o.AcceptTypeCode,
  2786. })
  2787. .OrderBy((it, o) => it.HotspotId)
  2788. .Select((it, o) => new
  2789. {
  2790. HotspotId = it.HotspotId,
  2791. HotspotName = it.HotspotName,
  2792. AcceptTypeCode = o.AcceptTypeCode,
  2793. Count = SqlFunc.AggregateCount(it.HotspotId)
  2794. }).MergeTable();
  2795. var returnList = await dicList.LeftJoin(hotListAndOrder, (pp, dd) => pp.DicDataValue == dd.AcceptTypeCode)
  2796. .GroupBy((pp, dd) => new
  2797. {
  2798. HotspotId = dd.HotspotId,
  2799. HotspotName = dd.HotspotName,
  2800. AcceptTypeCode = pp.DicDataValue,
  2801. AcceptType = pp.DicDataName,
  2802. })
  2803. .OrderBy((pp, dd) => dd.HotspotId)
  2804. .Select((pp, dd) => new
  2805. {
  2806. HotspotId = dd.HotspotId,
  2807. HotspotName = dd.HotspotName,
  2808. AcceptTypeCode = pp.DicDataValue,
  2809. AcceptType = pp.DicDataName,
  2810. Count = SqlFunc.AggregateSum(dd.Count)
  2811. }).ToPivotTableAsync(q => q.AcceptType, q => new { q.HotspotName }, q => q.Sum(x => x.Count));
  2812. DataColumn totalColumn = new DataColumn("有效受理量", typeof(int));
  2813. returnList.Columns.Add(totalColumn);
  2814. returnList.Columns["HotspotName"].ColumnName = "省一级热点名称";
  2815. var titleList = await _systemDicDataRepository.Queryable().Where(x => x.DicTypeCode == "AcceptType").OrderBy(x => x.Sort).ToListAsync();
  2816. for (int z = 0; z < returnList.Rows.Count; z++)
  2817. {
  2818. if (string.IsNullOrEmpty(returnList.Rows[z]["省一级热点名称"].ToString()))
  2819. {
  2820. returnList.Rows.Remove(returnList.Rows[z]);
  2821. }
  2822. else
  2823. {
  2824. int num = 0;
  2825. var colTotal = returnList.Columns.Count - 1;
  2826. for (int i = 1; i < colTotal; i++)
  2827. {
  2828. num += int.Parse(returnList.Rows[z][i].ToString());
  2829. }
  2830. returnList.Rows[z]["有效受理量"] = num;
  2831. }
  2832. }
  2833. returnList.Columns["有效受理量"].SetOrdinal(1);
  2834. DataTable list = new DataTable();
  2835. if (returnList.Rows.Count > 0)
  2836. list = returnList.Select("", "有效受理量 DESC").Take(10).CopyToDataTable();
  2837. if (isExport)
  2838. {
  2839. return (new List<SystemDicData>(), null, list);
  2840. }
  2841. var listDy = ToDynamicList(list);
  2842. return (titleList, listDy, list);
  2843. }
  2844. public static List<dynamic> ToDynamicList(DataTable dataTable)
  2845. {
  2846. var list = new List<dynamic>();
  2847. foreach (DataRow row in dataTable.Rows)
  2848. {
  2849. dynamic expando = new ExpandoObject();
  2850. var expandoDic = (IDictionary<string, object>)expando;
  2851. foreach (DataColumn column in dataTable.Columns)
  2852. {
  2853. expandoDic.Add(column.ColumnName, row[column]);
  2854. }
  2855. list.Add(expando);
  2856. }
  2857. return list;
  2858. }
  2859. #endregion
  2860. }